Senior Business Analyst Jobs

The team supporting the Health Insurance Exchange/Integrated Eligibility system is seeking a Senior Business Analyst on the Eligibility and Enrollment Systems team to support key programmatic initiatives in existing and emerging systems. The Sr. BA will work with business stakeholders and vendor resources to ensure that business needs are addressed, and deliverables align with the Program’s goals and objectives. Acting as a Subject Matter Expert (SME) for the agencies, the Sr. BA will work with key stakeholders, participate in/lead requirements-gathering sessions, and produce/review high-quality requirements documents, test cases, TCCM’s and other project deliverables as required, ensuring accurate functionality is delivered in an efficient and timely manner. The Sr. BA will work closely with the BA Manager, Quality Manager, and Release Manager, supporting various road-mapped and ad hoc functional initiatives/activities which may run simultaneously.

Requirements

DETAILED LIST OF JOB DUTIES AND RESPONSIBILITIES:

• Coordinate/collaborate with stakeholders to ensure appropriate support is provided during a release/implementation.
• Analyze defects against approved requirements and provide recommendations to the business based on the priority and severity of the issues.
• Publish/Review Requirements Traceability Matrix (RTM), mapping requirements, and test cases to ensure complete test coverage against in-scope requirements and designs in requirement and design documents.
• Provide functional support to the Operations team to facilitate and expedite the triage of production issues.
• Recommend alternative solutions/workarounds in response to scope changes from change requests or urgent changes to the policy.
• Gain an understanding of the program's requirements management, change management, and defect management tools and track requirements/defect status throughout the project for the functional areas.
• Review and provide critique for vendor-provided requirements and design documents to ensure requirements and functional designs within releases are defined clearly and correctly.
• Understand and proactively review existing processes, identify opportunities for improvement, and make constructive suggestions for change that would benefit the Program.
• Participate in and contribute to Joint Requirement Meeting (JRM) workshops with business SMEs, developers, testers, and vendor BAs to analyze business processes, workflows, business policies, events, triggers, roles, integrated systems, data flows, etc.
• Review test summary reports ensuring adequate testing coverage for key functional areas.
• Understand the SDLC and adhere to the workflow & timelines for requirements gathering, document reviews, and approval of documents.
• Clearly and concisely document business requirements and functional designs supporting MA HIX/IES system enhancements.
• Identify the complexity and urgency/priority of business needs and prioritize accordingly.
• Stay current with customer needs and strategies, utilizing formal and informal written communication methods.
• Work closely with Eligibility and Enrollment System BAs and business SMEs in identifying /eliciting and documenting business needs and requirements.
• Create and document user stories and rules to elaborate business needs from an end-user perspective.
• Participate in and contribute to requirements-gathering activities for multiple projects within the program.

QUALIFICATIONS:

• Working knowledge of and understanding of software development lifecycles (SDLC).
• Must be able to act independently and demonstrate traits of a self-starter capable of learning complex rules/processes with little guidance from superiors.
• Excellent communication & negotiation skills and experience in supporting technical and non-technical staff.
• Must be fluent in English (speaking and writing) and confident in voicing opinions or objections in large group settings.
• Strong background in developing trust and confidence in relationships with stakeholders and cross-functional teams; experience coordinating and fulfilling requests for internal/external changes.
• 3-4 years of IT applications experience as a Business Analyst
• Working knowledge of Microsoft Office, SharePoint, JIRA, and ALM
• Bachelor’s Degree in computer science, Information Systems, or other relevant experience
• Must be energetic, driven, and committed to project success while working under tight time constraints and pressure.
• Demonstrated ability to understand and negotiate the needs and expectations of multiple stakeholders.
• Demonstrated expertise in information systems, business operations, requirements analysis, and integration/design of solutions.
• Demonstrated ability in leading and facilitating detailed requirement and design sessions.
• Must be process-oriented with sound judgment, attention to detail, accuracy, follow-through, and the flexibility to perform in an ever-changing work environment.
• Demonstrated ability to analyze and synthesize business requirements.
• Familiarity with Healthcare eligibility systems/applications preferred
• Familiarity with Web-based applications preferred