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Company | Numotion |
Address | South Bend, IN, United States |
Employment type | FULL_TIME |
Salary | |
Category | Medical Device |
Expires | 2023-08-10 |
Posted at | 9 months ago |
By joining Numotion, you will be a part of the nation's leading provider of Complex Rehabilitation Technology. Numotion is helping thousands of people with individually configured, medically necessary mobility products and services. From manual and powered wheelchairs to disposable medical supplies that serve unique medical and functional needs, we are improving the lives of people with disabilities by enabling them to actively participate in everyday life. Maintaining our standing as the industry leader in CRT comes from having a workforce with a diverse mix of minds, backgrounds and experiences, and we are committed to cultivating an inclusive work environment based on open dialogue, active listening and ongoing definitive actions.
- Collaborates with the ATP and customer for direction and implementation of solution.
- Remains focused on assignments through their completion in a timely manner.
- Provide excellent customer service for all internal and external customers of the operations at all times. Provide solutions for customer concerns and continually focus on customer service as our top priority.
- Supports the Assistive Technology Professional (ATP) as needed.
- Attends company in-services training sessions as required.
- Assists in maintaining relationships with current business accounts.
- Complies with all applicable standard safety procedures and regulations.
- Seeks solutions from ATP any issue or concern raised by customer at delivery/fitting.
- Completes assembly of equipment as needed and as directed.
- Delivers and fits equipment assuring customer’s functional goals established by clinical team are met with minimal oversight.
- The above duties and responsibilities are not an all-inclusive list but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based on organizational needs and/or as deemed necessary by management.
- Maintains delivery vehicle(s) in clean and safe operating condition.
- Maintains a clean, organized, and safe work environment in the shop/warehouse.
- Assures documentation is accurately completed per Numotion policy.
- Adhere to employee or customer confidentiality and comply with Numotion’s policies and federal regulations.
- Performs other related duties as assigned.
- Utilize Numotion Leadership Principles to perform job with integrity, compliance, and values consistent with Numotion’s mission.
- Assesses and troubleshoots product issues, seeks ATP guidance for solution and support.
- High School diploma/GED required or a minimum of one year of related mechanical or electrical experience required
- Valid State Driver’s License with a satisfying driving record.
- Strong listening, organization and priority setting skills.
- Ability to think quickly, assess a situation and make a sound decision.
- Demonstrates general knowledge of products within CRT industry.
- Ability to work in a fast-paced environment and juggle multiple priorities.
- Able to problem solve and identify improvement opportunities.
- Associate degree in related discipline.
- Ability to provide best-in-class customer service
- Strong communication skills, both written and verbal
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