Scheduling Clerk Jobs

Description
Remote is optional after on-site training is completed for 6-8 weeks.
Day shift, Monday - Friday, no weekends
SUMMARY: Schedules patient exams in Radiology by scanning the next available appointment.
Able to identify an adequate order for each modality.
ENTRY REQUIREMENTS: High school graduate and/or equivalent experience in related clerical employment and public contact.

• Advanced computer experience.
• Medical terminology preferred.

Above average communications skills, written and verbal; ability to converse well on the multi-line telephone system and face to face situations.
Must be able to operate under frequently stressful conditions due to the constantly changing requirements in the department.
Understands the process of change and how it affects human behavior. Good organizational and basic office skills.
ORGANIZATION: Performs duties under the supervision of the Radiology Coordinator and Radiology Manager.
The position is accountable for facilitating activities of the Scheduling system in Radiology at Munson Medical Center, Kalkaska Memorial Health Center, Paul Oliver Memorial Hospital, Munson Healthcare Grayling Hospital, Munson Healthcare Cadillac Hospital, and all affiliates.
Must maintain a working relationship with ancillary departments, physician offices, their staff, Patient Access Services, and Munson affiliates.
SPECIFIC DUTIES
Supports the Mission, Vision and Values of Munson Healthcare Embraces and supports the Performance Improvement philosophy of Munson Healthcare.
Promotes personal and patient safety.
Has basic understanding of Relationship-Based Care (RBC) principles, meets expectations outlined in Commitment To My Co-workers, and the Code of Conduct policy Uses effective customer service/interpersonal skills at all times.
Handles all scheduling for the all Radiology areas, including same day add-ons and priority cases.
Knowledgeable of the block scheduling system rules and regulations, and is able to utilize the system to enter cases accordingly.
Screens scheduled cases for required documentation.
Communicates daily with Coordinator, Lead, and/or Radiologist about scheduling conflicts and special requests.
Contributes to the team orientation of Radiology and Scheduling Systems. Is responsible for proper communications between MHC facilities. Performs other duties and responsibilities as assigned.