Salesforce Administrator - Remote

Longbridge Financial, LLC (LBF) is an innovative company committed to responsibly helping senior homeowners reshape their financial future to improve their retirement. Our mission is to be consistently fair, transparent, and professional at all times with our employees, customers, and partners.

Recognized as an Industry Changemaker, Longbridge CEO Chris Mayer looks at the industry differently and values employees at all levels who drive our company forward. In fact, we are now a top 2 reverse mortgage lender.

Why work with us?

At Longbridge Financial, “We do the right thing” is more than a mantra, it’s our guarantee. We want to attract the best and brightest—that’s why we’re committed to giving our employees the support they need and the respect they deserve. We offer competitive compensation packages and benefits, as well as a strong marketing and operations foundation. Join us for a rewarding career with remarkable growth potential. Ready to be changemaker and be a part of a team to help propel Longbridge to number one?

(LBF) is looking for an experienced Salesforce Administrator to join our IT Team. This is a technical position, and we are not looking for a Salesforce Power User. Candidates must have hands-on technical experience implementing and managing a Salesforce platform.

Responsibilities will include but limited to:

• Provide guidance and recommendations on Salesforce best practices and technical capabilities
• The ability to understand when and how to use Apex code to integrate Triggers and Classes within Salesforce.com
• Designing and develop API integration, custom screens, dashboards and reports as needed.
• Day to day administration and maintenance of Salesforce Financial Services Cloud Platform and Marketing Cloud and troubleshooting applications errors
• Identify Data Metrics and Key Performance Indicators to validate areas for the business to operate in an efficient and effective fashion while using Best Practices.
• Manage onboarding/off-boarding of users, security groups, access privileges for new and existing users, following Salesforce and Microsoft AD best practices
• Create and manage complex Workflow Rules and related declarative actions,
• Evaluate 3rd party solutions and AppExchange packages based on project needs or business request.
• User Administration tasks, Access Management Alignment, System Security, Role and Profile modifications (including Permission Sets, Sharing Rules & Public Groups), Data Loader usage and functionality, facilitating data uploads as needed.
• Work with third party consulting firms in the testing and implementation of Salesforce components.

Salesforce skills:

• High proficiency in Salesforce.com Administrative skills such as creating Users, Profiles, Roles, Custom Objects, Custom Fields, Page Layouts, Workflow Rules, Validation Rules, Reports, Dashboards, Flows and Process Builder.
• In-depth understanding of Administration, data management, and security
• Must have a Salesforce Administrator Certificate
• In-depth understanding of Salesforce API integration with third party data sources
• 1 to 2 years’ experience in configuring and managing SFDC FSC Cloud, Marketing Cloud, and Integration of these clouds.
• Must have consumer mortgage industry experience
• 3-4 years of experience in Salesforce administration, security, and development for Sales/Service Cloud
• In-depth experience building customized Salesforce dashboards and reports

• In-depth understanding and experience in developing Apex triggers, classes, controllers, SOQL/SQL, Lightning Web Components (LWC), Lightning Design System (SLDS), custom web services (REST and SOAP), and VisualForce pages, Salesforce DX/CLI
• Advanced Apex debugging experience using VisualStudio Code, Illuminated Cloud, or similar tools to identify and fix bugs within existing codebases
• Experience implementing a SDLC utilizing Salesforce Developer Experience (SFDX), automated builds with CI/CD Pipelines, and version control practices (such as GIT)

• Excellent communication skills and ability to communicate at all levels of the organization.
• 1-2 years of experience with Tableau Administration
• Knowledge of Microsoft Office 365 and working in an Azure cloud environment
• Database and Reporting Skills:
• Ability to work independently and be results driven. Should be familiar with agile driven development.
• Experience with building reports using PowerBi and other reporting tools is helpful
• Knowledgeable in data warehouse, data architecture and BI concepts using Microsoft SQL
• Demonstrate organizational skills and detail orientation with ability to multi-task in a fast-paced environment with competing priorities.

Highly Preferred:

• SFDC Advanced Administrator Certification
• Salesforce Developer Certification
• Additional SFDC Certifications
• Experience with ETL tools
• Understanding of IT securities/OAUTH/SAML

Tools and Applications:

• Knowledge of Microsoft Office 365 and working in a Azure cloud environment
• Knowledgeable in data warehouse/BI concepts using Microsoft SQL
• Experience with building reports using PowerBi and other reporting tools

Consumer Mortgage Industry knowledge:

• Experience with Velocify DIAL_IQ a major plus
• Experience with Reverse Mortgages is a definite plus
• Consumer mortgage industry knowledge is mandatory

Soft skills

• Able to work with Business owners and Sr. Business Analyst in translating functional requirements into viable solutions, with the vision of future growth.
• Must be a strong Team player with an attitude for success.
• Excellent communication and negotiation skills are mandatory.
• Must have the ability to translate technical concepts and practices non-technical terms.
• Proactive out-of-the-box thinker that is not afraid to roll up his/her sleeves to get the job done.

Education and Certifications:

• Bachelor’s Degree in computer science or equivalent work experience preferred.
• Salesforce Developer Certification (Administration and Marketing Cloud)

• Working in a growing and dynamic industry
• 401(k) with company match.
• Paid time off.
• Full benefits
• LBF is an EEO/AA/Vet/Disabled Employer