Salesforce Admin / Administrative Salesforce Support (3303)

NextPath Career Partners is currently seeking a Salesforce Admin to join our client’s team in Thonotosassa, FL. This is a remote, direct hire position. Candidate must be local to the Thonotosassa area and be able to attend weekly in person meetings.

SALARY: $60-80K (depending on experience)

Requirements

• Demonstrated project management skills in planning, coordinating, communicating, and delivering system enhancements
• Experience managing 3rd party integrations with Salesforce
• Strong independent judgement
• 2+ years of experience as a Salesforce manager/administrator
• Proficiency with technology including Microsoft Office products
• Proven ability to analyze, design and optimize processes, increase user adoption, and drive best practices
• Strong understanding of the Salesforce Platform with the ability to build objects, formula fields, processes, custom views, and other content
• Effective communications skills including training presentation skills
• Bachelor’s degree in Computer Science, Management Information Systems or related field
• Excellent customer service skills with ability to describe technical topics from a business perspective
• Ability to apply technical/functional expertise, manage and improve processes, practice self-development, champion change and innovation
• Ability to foster collaboration and inspire trust
• Strategic thinking

Responsibilities

• Prioritize, plan, document, execute, test, and launch Salesforce projects
• Administer User access and management
• Manage Data and Metadata backups
• Maintain current knowledge of releases, features, and applications. Plan ahead for upgrades, seasonal releases, and long-term projects
• Serve as the primary technical liaison with Salesforce and the CRM vendor
• Responsible for continuous maintenance, upgrades, and enhancement of the Salesforce Platform
• Conduct training sessions and provide continuous and encouragement and oversight of user adoption
• Assist the process to incorporate automation using tools such as process builder, flow automation, validation rules
• Monitor system health and security; resolve issues as they arise
• Assist all members of the Company in miscellaneous tasks when needed.
• Create user documentation and maintain ongoing documentation for all areas of Salesforce administration including all processes and customizations made in Salesforce
• Provide input related to reporting and dashboard functionality
• Provide recommendations for process improvements, as well as development and/or upgrade of software or services
• Collaborate to prioritize, plan, test and execute approved requests/improvements
• Serve as primary system administrator for the Salesforce environment for the team
• Manage the Sandbox environment
• Continuously cultivate expertise in fundraising industry practices and internal unit needs
• Monitor and Optimize platform capabilities
• Provide primary support for Salesforce related issues, resolve issues as they arise and provide day to day user support
• Maintain current knowledge of salesforce releases, features, and applications
• Act as the primary source of training and documentation
• Manage and administer integrations and some integrated applications
• Assess applications for integration ability
• Manage the configuration, installation, and maintenance of the Salesforce platform
• Create training tools, train new users and provide ongoing training to grow the Salesforce related skill set across the organization
• Assess implications of technical enhancements within the CRM system
• Plan the logical storage structure of the system and its associated data
• Ensure compliance with and provide input to service level agreements
• Take the lead on technical support and troubleshooting
• Identify, assess, and explain design options and their potential impacts

Nextpath Career Partners

NextPath is a candidate centric recruiting firm focused on your career goals to help you find your next path! Our team of professional recruiters have over 80 years of combined experience to help you navigate a job change. Our clients span local and national with roles in sales, creative, marketing, and staffing on a direct, contract-to-perm, and contract (project) basis.

If the position above doesn’t appear to fit, we do have a host of clients with roles that could be a match and not every position will be posted. Feel free to reach out to find a better match by emailing your resume to [email protected] for a recruiter to engage.

We are an Equal Opportunity Employer

View all open jobs: http://www.nextpathcp.com

The post Salesforce Admin / Administrative Salesforce Support (3303) appeared first on NextPath Career Partners.