Sales Support Specialist Jobs

Denver, Colorado

Rocky Mountain Public Media, Inc. (RMPM) is the parent company of Rocky Mountain PBS, KUVO Jazz and The Drop. Over a million Coloradans turn to Rocky Mountain PBS, KUVO Jazz and The Drop to discover provocative and inspiring local, national and international programming; find diverse viewpoints; score front row center seats to world-class performances; and experience lifelong learning opportunities every month.

Essential Duties And Responsibilities

• Demonstrated ability to work under pressure, meet deadlines, work with a team, take direction from various co-workers, and work within established budgets.
• Self-starter with strong initiative and a willingness to problem solve.
• Assisting AE's in entering Digital placements into the Digital Assets Tracking Spreadsheets and coordinate proper execution with traffic team.
• A minimum of three years' experience in radio, television sales, sales support, marketing or equivalent, relevant job experience.
• Deadline-oriented with a commitment to collaboration both internally and externally is essential.
• Is available some weekends and evenings to represent RMPM at community events, client functions and/or festivals.
• Become familiar with and effectively utilize RMPM sales tools, placements and processes including:
• Ability to lead projects independently, but able to work effectively as part of a team.
• Excellent intergroup, communication, organizational, and analytical skillsMINIMUM QUALIFICATIONS
• Responsible for assisting Sales Support Manager and AE's in the accurate & timely management of all department orders received from clients, and assist with billing and collections.
• Verify Underwriting Department fulfillment with event and sponsorship commitments.
• Demonstrated ability to communicate effectively in both oral and written forms a must.
• Actively participates in RMPM's Diversity, Equity and Inclusion (DEI) training program. Uses key standards and teachings of DEI training in all aspects of their work.
• Excellent intergroup, communication, organizational, and analytical skills.
• Ability to lead projects independently, but able to work effectively as part of a team.
• Assist in the prospecting process for new underwriting clients and the renewing of existing clients including research and reporting as requested by Manager of Sales Support, AE's or VP of UW Department
• High proficiency with Microsoft Office, especially PowerPoint/Excel and a CRM platform such as SalesforcePREFERRED QUALIFICATION/SKILLS
• Must have strong skills or understanding of multiple platforms used to build digital, web and volunteer communities.
• Strong customer service skills a must
• Manages the writing, design and production of both general and customized sales materials for Corporate Underwriting staff that aligns sales messaging with RMPM's overall identity and branding, designed to garner sponsorship from prospects.
• Exceptional attention to detail and accuracy a must
• Strong written communication skills.
• Create customized client proposals, presentations, one-sheets, client recaps, formatted e-mails and other sales documents for AE's as needed, assigned and/or requested.
• Serve as a support to the Salesforce administrator to ensure consistent, accurate and timely use of this sales tool including accurate entry of orders and reporting when needed and assist Account Executives with updating account lists and maintaining client database.
• Must have strong skills or understanding of multiple platforms used to build digital, web and volunteer communities.
• Assist in coordinating sales promotions with RMPM radio stations.
• Experience organizing complex projects and tasks required.
• Supports the management of the Underwriting Department's contract files - by station, by client.
• Occasional staffing of RMPM booth(s) at community/business events
• Detail-oriented with ability to manage several projects simultaneously.
• Efficient Use of Strata, Prime Lingo, Salesforce, V-Creative, Scarborough, Nielsen and others, as may be needed to support AE's/clients (with training provided).
• Liaise with the traffic team for scheduling, client copy and sales posting to ensure contract fulfillment for client scheduling.
• Manages updates, gathers, and interprets research from a wide variety of local and national sources to be communicated to the Underwriting staff and incorporated into sales materials. Provides data upon release and request.
• Commitment to our mission and to demonstrating our organizational values of integrity, collaboration and responsiveness
• The confidence to advocate for best practices, along with a positive and collaborative attitude.
• Create sales pieces (such as presentation templates, media kits, and brochures), in collaboration with the Creative Services department to ensure adherence to RMPM style guide.
• Self-starter with strong initiative and a willingness to problem solve.

Don't meet every single requirement? Studies have shown that women and/or people of color are less likely to apply to a job unless they meet every qualification. We're committed to building a diverse, inclusive, and authentic workforce. If you're excited about this role, feel a passion for our mission, this feels like it could be your dream job, but your previous experience doesn't align perfectly with every qualification, we encourage you to apply!

PROCEDURE FOR APPLICATION: Persons interested in this position must apply at

https://rmpbs.isolvedhire.com/jobs/ and please submit the following items:

• A resume detailing education, training, and employment experience.
• A cover letter detailing how the applicant's qualifications fit the needs of RMPM and information on how the applicant found out about the job opening.

Position will be posted until filled. No phone calls please. KRMA-TV/KTSC-TV/KRMJ-TV/KRMU-TV/KRMZ-TV and KUVO-FM/KVJZ-FM are licensed to and operated by Rocky Mountain Public Media, Inc. as non-commercial public television and radio.

WORK ENVIRONMENT

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Weekend and evening hours may occasionally be required.

PHYSICAL DEMANDS

EEO STATEMENT

Rocky Mountain Public Media embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. As such, Rocky Mountain Public Media does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.