Sales Development Representative Jobs

Build something new with a world-class team.

At Genesys, we allow our employees to make their mark by entrusting them to make decisions and do what they’ve been hired to do: their very best. Your potential is waiting; why are you?

The Sales Development Representative is responsible for generating quality new business pipeline for the sales force through a combination of inbound & outbound efforts. They also may serve as the main point of contact to build relationships with incoming calls and web inquiries.

Key Responsibilities

• Assist in live inbound chats and phone calls and follow-up via phone and email on leads from web, events, email campaigns, etc.; ask for referrals.
• Engage in outbound prospecting including cold calling and leveraging intent data to generate interest.
• Engage with social media channels to effectively build relationships and interact with prospects and customers.
• Expand on key buying personas and units in target companies (via internal and external subscription databases, LinkedIn, etc.)
• Build rapport with contacts by offering resources (webinar invitations, white papers, relevant blog articles, etc.) and understanding where the prospect is in the buying process.
• Transform Marketing leads to sales opportunities that meet a minimum qualification criterion (BANT), by educating and challenging prospective buyers.
• Follow best practices for maintaining Salesforce.com database accuracy and completeness by updating records regularly.
• Partner with field sales representatives on targeting account planning and competitive strategies.

Required Qualifications

• Demonstrated ability to actively listen.
• Displays a sense of curiosity and problem solving in uncovering prospect/customer needs.
• Equivalent experience (2+ years)
• Ability to constantly prioritize work with strong time management skills.
• Ability to work independently and as part of a team.
• Comfortable with remote and distributed teams, as well as flexible work arrangements.
• Resourceful and ability to adapt quickly to a changing environment.
• Comfortable reaching out to new contacts via phone and/or other channels and building rapport.
• Excellent written and verbal communication skills
• Driven to exceed defined individual and team targets and quotas.

Additional Requirements:

• Savvy with social selling, blogging, video, as well as all digital collaboration tools is a plus.
• Business-related application skills (e.g., Outlook, Word, Excel, PowerPoint)
• Salesforce and Lead Management platforms (Outreach, Salesloft…) experience is a plus.

Benefits

• Infertility treatments
• Flexible work schedules and work from home opportunities
• Telehealth coverage
• Development and career growth opportunities
• 401(k) matching program
• Market competitive salary with an anticipated base compensation range of $33,475 - $69,525.
• Adoption Assistance
• Paid Parental Leave
• Open Time Off
• Actual salaries will vary depending on a candidate's experience, qualifications, skills and location.
• Medical, Dental, and Vision Insurance

See more Genesys benefits information at https://mygenesysbenefits.com/.

Compensation:

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.

$33,475.00 - $69,525.00

Benefits:

• Open Time Off in addition to 10 paid holidays
• Flexible work schedules and work from home opportunities
• Development and career growth opportunities
• Medical, Dental, and Vision Insurance.
• 401(k) matching program
• Fertility treatments
• Telehealth coverage
• Adoption Assistance

More details about our company benefits can be found at the following link: https://mygenesysbenefits.com

About Genesys:

Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com.

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may complete the Reasonable Accommodations Form for assistance. Please use the Candidate field in the dropdown menu to ensure a timely response.

This form is designed to assist job seekers who seek reasonable accommodation for the application process. Submissions entered for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.

Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.