Rn Case Manager - Healthy First Steps Program - Remote - Fl

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

As a RN Case Manager, you'll wear many hats, and work in a variety of environments. Sometimes, you'll interact with members leaving the hospital - possibly with new medications or diagnoses. Or perhaps you'll perform home visits, assisting members with safe, effective transitions from care environments to where they live. You may also act as an intermediary between providers and members - serving in numerous roles, such as educator, evaluator, service coordinator, community resource researcher and more. The result? Fewer hospitalizations, ER visits and costly service gaps; and a less stressed, more effective health care system for us all. Want more flexibility, want more autonomy? Work from your own home and coordinate a visiting schedule that is mutually beneficial to you and the members we serve.

What makes your clinical career greater with UnitedHealth Group? You'll work within an incredible team culture; a clinical and business collaboration that is learning and evolving every day. And, when you contribute, you'll open doors for yourself that simply do not exist in any other organization, anywhere.

This is a work from home position working with the Healthy First Steps Program. Employee must reside in the state of Florida, in the greater Gainesville, Jacksonville or Tampa areas. This position will be working with high risk OB population.

If you are residing in Florida, you will have the flexibility to work remotely* as you take on some tough challenges.

Primary Responsibilities:

• Educating members on disease processes
• Making outbound calls to assess members' current health status (potential for field visits as well)
• Identifying gaps or barriers in treatment plans
• Providing patient education to assist with self-management
• Interacting with Medical Directors on challenging cases
• Making referrals to outside sources
• Encouraging members to make healthy lifestyle changes
• Coordinating care for members
• Coordinating services as needed (home health, DME, etc.)
• Making 'welcome home' calls to ensure that discharged member receive the necessary services and resources
• Take incoming calls from members
• Documenting and tracking findings

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Proven solid critical thinking skills
• Land line telephone capability within your residence
• Permanent residence in Florida
• Proficient level of experience with Microsoft Office including Word, Excel and Outlook, with the ability to navigate a Windows environment.
• Proven solid organizational skills and multitasking abilities
• 3+ years of experience in a hospital setting, acute care, direct care experience (OB and / or Maternity)
• Active, unrestricted RN license in the State of Florida

Preferred Qualifications:

• Knowledge of Florida Community Maternal Child Resources
• Case Management, Utilization Review, discharge planning or other managed care experience
• Experience working with a High Risk population
• Proven bilingual in English / Spanish
• Bachelor's degree
• Certified Case Manager (CCM)
• Experience working with Maternal / Child Nursing

• All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.