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Company | Cox Communications |
Address | Escondido, CA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Telecommunications |
Expires | 2023-06-29 |
Posted at | 10 months ago |
Ever stepped into a retail store and had a phenomenal customer service experience? Felt great, didn't it? How would you like to be responsible for creating those experiences with the potential of earning in excess of $74,000 per year (which could be earned by the top 20% performing associates)? Well, we can help make that happen.
- Support your fellow sales agents when needed
- Continuously expands knowledge of current Cox products as well as competitor product offerings by participating in regular training classes
- Meet or exceed targets regarding customer experience, sales and retention.
- Explain and demonstrate product capabilities as well as offer suggestions based on customers wants and needs
- Engage in workshops, special events, and product demos
- Assist with the opening/closing of one of our store retail environments.
- Properly handle cash
- May be required to work in other locations in the same geographical area.
- We want you to feel cared for and respected (like you do with our customers), and that starts with Cox's highly competitive pay plus uncapped commission plan and other compensation perks (401k + company matching, comprehensive medical benefits, etc.). We also offer free Internet and other Cox discounted services, tuition reimbursement for academic pursuits, adoption assistance, paid time off to volunteer, childcare and eldercare resources, pet insurance and much more.
- Growth is a good thing, and you'll have opportunities to learn and train so you can sharpen your skills and explore opportunities across the Cox family of businesses that will continue to challenge and empower you. In the future, you may have the opportunity to cultivate customer relationships in other sectors where we operate like cleantech, health care and new forms of transportation mobility.
- Good work should be rewarded, and not just with a healthy paycheck. The Cox culture is one that values people more than technology, so it's our goal to make sure you feel recognized for your contributions. It's also important to work alongside colleagues who "get you." At Cox, you'll find a workplace where relationships are crafted with care and successes are celebrated with high fives. We strive to create an environment where you can do you, and everyone from leadership to new hires can support and feel supported.
- As part of a customer loyalty driven team, there is a total target compensation of $57,588, while high earners (the top 20%) reach an average annual compensation of over $74,000. Compensation includes a full-time hourly base rate plus monthly targeted commissions. Employees also receive a ramp period up to 2 months to adjust to commission earnings and an annual continued performance bonus of up to $1,000.
- Willingness to work a flexible schedule which includes weekends, evenings, and holidays
- HS diploma/GED or up to 2 years of relevant work experience
- Ability to meet established sales, retention, and customer experience targets
- Strong interpersonal and communication skills to effectively sell products using a consultative, solutions-based approach and influence customer decisions
- Ability to build relationships and adapt to a diverse customer base
- Ability to be mobile within the store for long periods of time to greet customers and demonstrate products and services
- Computer literacy with an aptitude for learning communication products, services, and accessories
- Ability to lift 25-50 pounds to help manage stock room inventory
- Ability to multi-task and prioritize in a service-oriented, fast-paced team environment
- Experience selling Wireless/Mobile products
- Some college with a focus in sales, business and/or management
- Fluency in Spanish, both written and spoken
- One year of experience in related field (i.e. Sales, Retail Sales, Service Industry, etc)
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