Research Interviewer - Remote ($10.50 - $11.50 / Hour)

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Conduct telephone interviews with randomly selected respondents for the Minnesota Department of Public Health Behavioral Risk Factor Surveillance System (BRFSS) study. Requirements include excellent communication skills, reliability/punctuality, and a clear speaking voice for telephone communication. The compensation for this position is $10.59-$11.50 per hour.
Responsibilities Of a Research Interviewer

• Other duties as assigned by manager
• Exercise courtesy and professionalism to all respondents
• Strong computer, interpersonal, and typing skills
• Follow project specifications
• Conduct telephonic, computer-based interviews with a high degree of accuracy and integrity
• Maintain confidentiality of all collected data

Qualifications & Requirements

• Remote interviewers must have home wireless internet Download speeds of 50 Mbps or better
• Experience in a call center
• Remote interviewers must have a private space to conduct interviews
• Exceptional reading, verbal, and listening skills with the ability to multi-task
• Good working knowledge of computers
• Possesses a complete understanding of the general requirements of CATI (Computer Assisted Telephone Interviewing) Data collection practices
• Ability to speak with respondents using a headset and a keyboard or mouse to record responses
• H.S. Diploma plus 4 years of experience
• Ability to correctly pronounce medical terminology
• Positive and self-motivated demeanor
• Strong typing skills

Training, Schedule and Shifts

• Monday - Friday: Shifts starting as early as 4:00 PM and ending as late as 10:00 PM (ET)
• Typical Available shifts windows are:
• Schedule:
• Interviewers will select their own schedule work a minimum of 20 hours per week, with the opportunity to work up to 40 hours a week
• All training is paid
• Saturday: 10:00 AM - 6:00 PM (ET)
• Sunday: 3:00 PM - 9:00 PM (ET)
• Interviewers will be required to work at least 1 weekend shift (Friday, Saturday, or Sunday) each week

Physical Requirements
The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to read, speak, and write in English clearly
• Ability to sit for hours calling and interviewing respondents
• Ability to speak clearly and document responses accurately using electronic systems to be made available to you

About Headway - Headway Workforce Solutions is a leading B2B (Business to Business) provider of workforce solutions with an array of contract-based integrated services and national staffing solutions. Passionate about our work and dedicated to our clients, we are committed to exceeding expectations in the human capital service sector. To learn more about us visit: www.headwaywfs.com
Headway Workforce Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, genetics, or protected veteran status. In addition to federal law requirements, Headway Workforce Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training, tuition assistance, education, social recreation programs and benefits.
By applying to this position, you hereby acknowledge and consent to being contacted via phone and text by our recruiters, should your application be selected for further consideration.