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Rental Coordinator (Deer Valley)
Company | Empire Cat |
Address | Phoenix, AZ, United States |
Employment type | FULL_TIME |
Salary | |
Category | Construction |
Expires | 2023-05-15 |
Posted at | 1 year ago |
Requisition #: 26139
- Dispatches Empire owned transport trucks for pick up and delivery of Empire or customer owned machines.
- Must accomplish training and serve as a Green Belt in support of Empire's Six Sigma program.
- Maintains correct levels of inventory in attachment items for usage on current rental models.
- Assumes overall leadership and responsibility for performance of coordinator desk and coordinator position in general.
- Performs miscellaneous staff functions.
- Maintains a record of all phone calls through extensive use of phone logs provided by Rental Department.
- Takes after hours responsibility whenever needed. Perform other duties as assigned by the supervisor
- Maintains open communication with Sales Account Managers, Rental Territory Managers, and customers.
- Works within and promotes corporate values.
- Process rental through direct contact with customer or Empire facilitator.
- Rental Coordinator II: 36 months minimum experience in Rental Industry or EM Rental with minimum 12 months working at EM Rental.
- Rental Coordinator III: Develop and maintain relationships with internal and external customers. In-depth and extensive knowledge of the Caterpillar product line. Must have in-depth and thorough familiarity with rental/lease agreements, rental/lease billings as well as tire reports, damage reports, and purchase option agreements. Must have in-depth and thorough product knowledge of the Caterpillar product line including model designations and equipment applications.
- Must have at least awareness if not relationships with rental customers and their operations.
- Must have sufficient math skills to calculate rates and rental amounts.
- 24 months minimum experience in Rental Industry or EM Rental.
- Must have in-depth and thorough product knowledge of the Caterpillar product line including model designations and equipment applications.
- Ability to maintain consistent attendance.
- Must have in-depth and thorough familiarity with rental/lease agreements, rental/lease billings as well as tire reports, damage reports, and purchase option agreements.
- Must have interpersonal skills to cooperatively direct people and expedite machinery rental, lease, demonstration, and sales transactions.
- Proficiency in DBS, Microsoft Excel, and Microsoft Word.
- Must be able to communicate (speak, read, comprehend, write) in English.
- Ability to perform clerical skills and type at least 30 words per minute.
- Proof of high school diploma or General Education Degree (GED).
- In-depth and extensive knowledge of the Caterpillar product line.
- The employee frequently is required to stand; walk; reach with hands and arms; climb or balance; and stoop and kneel.
- Specific vision abilities required by this job include close vision.
- While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel and talk or hear.
- The employee is occasionally required to lift and/or move up to 10 pounds.
- While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts; high, precarious places; and outside weather conditions.
- The noise level in the work environment is usually office moderate.
- The employee is occasionally exposed to wet and/or humid conditions, extreme cold, and extreme heat.
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