Renewal Workers' Compensation Underwriter Remote Role Located In Michigan

Manages independent agency relationship including the preservation of renewal business and retention of existing business in a region or territory. Reviews, analyzes, approves or rejects complex business within letter of authority. Serve as liaison with company personnel regarding company business opportunities and problem resolution. Responsible for assisting in establishing the territory’s or region’s overall agency plan.

RESPONSIBILITIES/TASKS:

• Researches and coordinates responses to agents, policyholders and regulatory entities.
• Works with all internal departments to resolve problems and maintain company relations.
• Develops and manages agency relationships.
• Represents company at trade associations and exhibits to promote corporate product.
• Gathers competitive and product information from the field.
• Responsible for development of renewal business, profitability and retention of existing business in a given territory or region.
• Conducts annual agency audits.
• Participates in promotional plans for both company and agent activities
• Calculates, prepares and develops premium quotations using corporate underwriting guidelines within letter of authority.
• Interprets and develops territory reports which reflect the status of the territory.
• Explains and emphasizes benefit of workers’ compensation insurance products and services to customers.
• Determines underwriting eligibility for prospective policyholders and develops appropriate pricing for renewals, and endorsements.
• Analyzes and reviews production and loss information for agents, determines exposure and proper pricing to develop corrective action plans as needed to correct poor performance. .
• Addresses agents’ and policyholders’ concerns/needs.
• Develops agency plans in cooperation with other staff.
• Reviews loss trends and develops action plans to correct problem areas.
• Manages small territory or region under close supervision.
• Analyzes and reviews prospective accounts for insurability and accepts or rejects within letter of authority.
• Prepares periodic reports as requested.
• Appoints and trains agents and agency employees on the use of company specific automation systems.
• Participates as necessary on special committees and task forces.

Additional Senior Business Development Consultant Responsibilities :

• Demonstrates leadership in the Business Development Consultant responsibilities.
• Provides information for and participates in rate review process.
• Provides input for agency advisory council meetings.
• Presents at annual staff meetings
• Mentors Business Development Consultants.
• Develops a strong relationship and partnership with the claims department.
• Negotiates and develops consultative agreements with specified agents.
• Assists in the development of regional goals.
• Develops and plans schedule for large account service plans with claims, loss control, premium audit, and other departments as needed.
• Independent management of a field region or territory.

Additional Senior Business Development Specialist Responsibilities:

• Serves as technical expert or regional advisor for region or territory.
• Coordinates special projects of behalf of Regional Manager, as assigned.
• Provides training sessions for team, other Business Development Consultants, other business units, agents and policyholders as required.
• Mentors other team members by providing guidance, advice, encouragement, and motivation employees in their daily efforts.
• Acts as back-up for Regional Manager.

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

EMPLOYMENT QUALIFICATIONS:

EDUCATION:

Bachelor’s degree in marketing, insurance or related field. Combinations of relevant education and experience may be considered in lieu of a degree. Continuous learning required, as defined by the Company’s learning philosophy. Certification, or progress toward, highly preferred and encouraged. MBA or other advanced degree is preferred.

EXPERIENCE:

Business Development Consultant:

A minimum of three years experience in an insurance organization with demonstrated technical knowledge in one or more of the following areas: underwriting, marketing, loss prevention, auditing or similar knowledge that provide the necessary skills and abilities. Workers compensation or P&C insurance experience required .

Senior Business Development Consultant:

A minimum of five years experience in an insurance organization with demonstrated technical knowledge in one or more of the following areas: underwriting, marketing, loss prevention, auditing or similar knowledge that provide the necessary skills and abilities. Workers compensation or P&C insurance experience required .

Senior Business Development Specialist:

A minimum of seven to ten years experience in an insurance organization with demonstrated technical knowledge in one or more of the following areas: underwriting, marketing, loss prevention, auditing or similar knowledge that provide the necessary skills and abilities. Workers compensation or P&C insurance experience required . Management experience preferred.

SKILLS/KNOWLEDGE/ABILITIES (SKA) REQUIRED:

Business Development Consultant (P2B):

• Ability to meet customers changing needs.
• Ability to analyze and manage data.
• Ability to calculate expected pricing, dividends, and premium quotations for agents and policyholders.
• Ability to understand and implement audit procedures and processes for agencies.
• Advanced knowledge of appropriate jurisdictional workers compensation laws.
• Ability to make competent, independent decisions.
• Excellent time management and organizational skills with the ability to shift priorities appropriately.
• Ability to manage agency relationships and demonstrated ability to make sound underwriting decisions.
• Ability to comprehend the consequences of various problem situations and address them or refer them for appropriate decision making.
• Ability to analyze and solve practical problems which deal with a variety of variables.
• Excellent verbal and written communication skills with the ability to effectively communicate with agents, policyholders and internal customers.
• Ability to effectively exchange information clearly and concisely, and present ideas, reports, facts and other information, and respond to questions as appropriate.
• Ability to be innovative and creative when presented with unique situations.
• Ability to analyze territory or region in order to identify problems and take the appropriate corrective action.
• Ability to exercise advanced judgment skills in evaluating and determining the proper pricing for prospective policyholders using corporate underwriting guidelines by accepting or rejecting risks for the purposes of issuing workers’ compensation insurance coverage.

Additional Senior Business Development Consultant (P2C):

• Excellent oral and written communication skills with the ability to effectively communicate with agents and policyholders.
• Demonstrated ability to manage agency relationships.
• Knowledge of occupational classification codes, loss ratios, claims histories, retention plan, scheduled rating related to workers compensation.
• Ability to understand and implement audit procedures and processes for agencies
• Ability to analyze and solve practical problems which deal with a variety of variables.
• Thorough knowledge of appropriate jurisdictional workers compensation laws.
• Ability to calculate expected pricing, dividends, and premium quotations for agents and policyholders.
• Ability to be innovative and creative when presented with unique situations.
• Ability to assist management in the development and implementation of regional or territory goals
• Ability to effectively exchange information clearly and concisely, and present ideas, reports, facts and other information, and respond to questions as appropriate.
• Ability to comprehend the consequences of various problem situations and address them or refer them for appropriate decision making.
• Demonstrated ability to make sound underwriting decisions.
• Ability to exercise excellent judgment in evaluating and determining the proper pricing for prospective policyholders using corporate underwriting guidelines by accepting or rejecting risks for the purposes of issuing workers’ compensation insurance coverage.
• Ability to communicate our value proposition as a carrier.
• Ability to make competent, independent decisions.
• Ability to analyze territory or region in order to identify problems and take the appropriate corrective action.

Additional Senior Business Development Specialist (P4C):

• Demonstrated expertise regarding territory or region.
• Thorough knowledge of departmental procedures, processes and workflow.
• Demonstrated superior judgment in evaluating and determining the proper pricing for prospective policyholders using corporate underwriting guidelines by accepting or rejecting risks for the purposes of issuing workers’ compensation insurance coverage.
• Demonstrated superior judgment and analytical abilities to analyze regions and/or territories and identify corrective action.
• Extensive knowledge of appropriate jurisdictional workers’ compensation laws, regulatory authorities, industry trends and their impact.
• Ability to take a lead role and/or assist in training and mentoring of others.
• Ability to understand business needs and conceptualize and implement processes and procedures that support business strategies.
• Ability to research workers compensation laws, regulations or issues specific, in order to offer guidance and/or direction to others.
• Ability to train and mentor others.
• Demonstrated leadership abilities.
• Demonstrated ability to communicate our value proposition as a carrier.

WORKING CONDITIONS:

Work is performed both in a virtual home office with minimal hazards. Travel may be required with occasional overnight stays. May be required to lift and carry computer equipment and other marketing promotional items weighing up to 35 lbs. Relocation may be necessary. Must possess a valid driver’s license with a record that meets corporate standards.

The qualifications listed above are intended to represent the minimum education, experience, skills, knowledge and ability levels associated with performing the duties and responsibilities contained in this job description.

We are an Equal Opportunity Employer. Diversity is valued and we will not tolerate discrimination or harassment in any form. Candidates for the position stated above are hired on an "at will" basis. Nothing herein is intended to create a contract.

*Internal Candidates please note that this position’s pay band is listed on our internal job-board as Senior Business Development Specialist level for coding purposes.

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