Remote Senior Collection Specialist

Employer is seeking a highly motivated and analytical individual to join our team. As a member of our team, you will have the opportunity to work on exciting projects and make a significant impact on the company. Join us and take the next step in your career!

Job Function / Summary

• Serve as the liaison between the business unit and technical units to communicate project issues and updates.
• Write detailed descriptions of user needs, program functions, and steps required to develop or modify computer programs.
• Create project plans and tracking documents to ensure projects are completed efficiently.
• Create documentation related to projects and system changes to ensure proper communication to all parties.
• Analyze current operational procedures, identify problems, and make recommendations for improvements.

Essential Duties & Responsibilities

• Plan and prepare technical reports, memoranda, and instructional manuals as documentation of program development.
• Prepare time and cost estimates for completing projects.
• Upgrade systems and correct errors to maintain systems after implementation.
• Review computer systems to evaluate effectiveness and develop new systems to improve production or workflow.
• Direct and coordinate the work of others to develop, test, install, and modify programs.

Supervisory Responsibilities

• None

Minimum Required Education, Experience & Knowledge

• Proficiency with Microsoft Office products
• Excellent communication, analytical, customer service, and organizational skills
• At least 5 years related experience
• Associate’s Degree or higher preferred
• Knowledge of records management software products, imaging systems, and automated databases

Essential Mental & Physical Requirements

• Ability to lift/move/carry approximately 50 pounds if required to perform the essential job functions.
• Ability to travel.
• Ability to work under stress and meet deadlines.

Additional Information

Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, national origin, ancestry, citizenship, sex, gender, sexual orientation, gender identity, marital status, age, physical or mental disability or history of disability, genetic information, status as a protected veteran, disabled veteran, or other protected characteristics as required by federal, state and local laws.

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