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Related keywords
- Pharmacy Technician
- Fully remote Pharmacy Technician
- Fulfillment Pharmacy Technician
- Dispensing Pharmacy Technician
- Supplemental Pharmacy Technician
- Remote Texas Agency Sales Representative
- Remote Pharmacy Technician
- Remote Pharmacy Data Entry Technician
- Remote Clinical Pharmacy Technician
- Pharmacy Technician Or Pharmacy Clerk
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Remote Pharmacy Technician (Texas Only)
Company | WALGREENS |
Address | , Frisco, 75033, Tx |
Employment type | |
Salary | From $16.50 an hour |
Expires | 2023-06-10 |
Posted at | 1 year ago |
Pay starting at $16.50/hr ($17.50/hr after 90 days)
Job Summary
In accordance with state and federal regulations, performs data entry and patient registration. Responsible for resolution of third party rejects and responding to high volume customer inquiries, working under direct supervision. Follows standard operating procedures and performs duties in accordance with Company policies and procedures. Responsible for using pharmacy systems to obtain patient and drug information. Duties may vary based on assigned department.
Job Responsibilities
Basic Qualifications
Preferred Qualifications
Job Summary
In accordance with state and federal regulations, performs data entry and patient registration. Responsible for resolution of third party rejects and responding to high volume customer inquiries, working under direct supervision. Follows standard operating procedures and performs duties in accordance with Company policies and procedures. Responsible for using pharmacy systems to obtain patient and drug information. Duties may vary based on assigned department.
Job Responsibilities
- Resolves Third Party Rejects by reviewing, gathering information, making corrections and resubmitting for processing according to individual plan requirements. Makes telephone calls to insurers and others to obtain information, gain override approval or otherwise resolve the Third Party Rejects.
- Provides assistance to Pharmacists, both those in the facility and those at other locations. Identifies and communicates issues to senior level staff as appropriate.
- Must obtain active technician license or certification within the first 90 days, and maintain an active technician license or certification.
- Handles correspondence to patients (inbound calls, chats, emails) and makes outbound calls to prescribers and patients as needed.
- Using Walgreens prescription data entry procedures and guidelines, processes new patient registration by entering data into appropriate system. Handles patient prescription requests within HIPAA guidelines and enters refill orders for processing. Troubleshoots to obtain missing prescription information, and interprets medical abbreviations (SIG codes). Resolves all data entry related exceptions.
Basic Qualifications
- Intermediate level keyboarding skills (at least 25 WPM, touch typing, formatting documents).
- Must reside in Texas
- Must have a valid Pharmacy Technician license from the Texas State Board of Pharmacy
- High School Diploma or GED.
- Basic Search Engines skills to include opening a browser, typing in URLs in the correct location, using a search engine, bookmarking a site, navigating using back/forward/stop buttons, and filling out forms online.
- Basic level PC skills (for example: start up and shut down computer, use mouse to point and click, start and close programs, switch between programs, save files, print documents and/or access information on-line).
- Communicate effectively in writing and verbally.
- 18 years of age or older
Preferred Qualifications
- At least 18 months experience as a pharmacy technician with a certificate/registration by state as granted by the state Board of Pharmacy or nationally recognized certification agency.
- At least one year of pharmacy technician experience in a retail or call center environment.
- Fluency in Spanish and English.
- Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.
- Intermediate to advanced level keyboarding skills (at least 35 WPM, touch typing, formatting documents).
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