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Relationship Banker Jobs
Company | First Technology Federal Credit Union |
Address | , Denver, 80237, Co |
Employment type | FULL_TIME |
Salary | $19.23 - $24.04 an hour |
Expires | 2023-07-14 |
Posted at | 11 months ago |
The Relationship Banker processes routine financial transactions for members in the Branch, as well as follow up activities by phone and email. The Relationship Banker is focused on building strong relationships with new and existing members.
Here's what you can expect from the job and what you need to be successful:
Job duties
- Provide the highest quality of service to all members; promptly address member concerns and/or escalate to leadership when appropriate
- Engage with members to understand needs and recommend financial solutions that best fit their goals, based on First Tech’s suite of product offerings
- Partner with other business units in sales and service activities, as appropriate
- Process routine financial transactions for members quickly and accurately (including deposits and withdrawals, loan payments and cashier’s checks), in compliance with regulations and guidelines
- Perform follow-up activities and outbound calls for new and existing members
- Participate in campaigns, cross-selling and making referrals when appropriate using the online tracking and CRM systems
- Establish and maintain member deposit and loan accounts
- Perform account maintenance activities including updating member contact and personal information
Essential skills
- Prior experience in retail sales or service; financial services experience preferred
- Demonstrated effective time management skills and the ability to work independently or in a collaborative team environment
- Working knowledge of Microsoft Office Suite
- Ability to work in fast-paced environment and meet deadlines without sacrificing accuracy and service
- Excellent listening skills with the ability to ask probing questions, understand concerns, and overcome objections
- High School Diploma or equivalent
- Strong critical thinking and decision-making skills with attention to detail
- Excellent verbal and written communication skills; able to express ideas concisely and logically
Location: Denver Tech Experience Center, Denver, CO 80237
Target Compensation in Denver, CO: $19.23 to 24.04 per hour + quarterly incentive
Benefits options include:
- Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility for special employee pricing is subject to standard account requirements and underwriting criteria)
- 11 paid federal holidays
- Accrue up to 17 days of Paid Time Off your first year of employment
- Traditional medical, dental, and vision coverage
- 401K matching up to 5% per pay period
What makes First Tech different? Click here to learn more!
First Tech is not currently offering Visa sponsorship for this position
#FTFRetail
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