Reimbursement Specialist Jobs

*THIS IS A HYBRID ROLE. MUST BE LOCAL TO EAST HANOVER, NJ 07936.*

PAY: $23-$27/HR

CONTRACT: 6 MONTHS (POSSIBILITY TO EXTEND OR CONVERT)

Description:

• Evolve skills to navigate the payer landscape regarding programs over time.
• Perform proper escalation, tracking, and follow-up
• Prepare proper documentation and notifications.
• Some of this will be completed via phone calls to payers in a prompt and courteous manner.
• Learn and utilize protocols, information and technology to gather patient coverage information.
• Develop and maintain knowledge of PSS programs and payer coverage.
• As applicable, raise innovative ideas which will drive improved efficiency and effectiveness of customer service to Team Leads.
• Broaden program knowledge over time.

Qualifications:

• Experience and exposure in balancing multiple priorities with multiple audiences
• Ability to interpret, capture and document the details of payer conversations, in a timely and efficient manner
• Good problem-solving and critical thinking skills
• Prefer 1 year of Reimbursement Specialist experience within a Customer Contact Center in the Pharmaceuticals industry
• Computer literacy with email, video conferencing systems and data entry systems
• High School Diploma required
• Experience working with data entry system(s), fax machines, computer software, and telephone technology
• Strong phone and verbal communication skills – ability to follow oral and written directions
• Salesforce experience is highly desired
• Roughly 6 months of proven Reimbursement Experience (such as Healthcare, Payers or Pharmaceuticals,)