Regional Operations Manager Jobs

Brief Description

Are you interested in becoming part of a team that is responsible for building reliable, secure, and scalable solutions to support company growth? Peoplelink is seeking a Regional Operations Manager within our corporate office in South Bend, IN. As a Regional Operations Manager your primarily responsibility will be having and modeling high standards of self and others from service, delivery, operational execution, market representation and more. You are a type of person that doesn’t accept “socially accepted excuses.”

How You’ll Do It

You are a self-starter experienced in working with minimal supervision that can deliver coaching, provide training, be a driver of strong service and delivery, and understand how to effectively use tools. You will support the analysis and reporting of effective training to all new hires. You will be working toward driving continuous improvement that will ultimately turn ideas into action of process improvement and operational efficiency.

• Ongoing and daily focus on ensuring operational compliance through spot check reviews and formally through Quarterly Performance Assessments executed for each branch
• Ensure a high level of compliance to all internal company policies and processes are implemented and firmly followed through responsible branches
• Providing direction and support to branch teams in supporting and executing customer operational requirements through assisting with new implementations, follow-up on initial implementation to ensure compliance and/or work with RVP and/or Area Manager on corrective action in addressing gaps
• Assist and engage in the effective and timely training of TS/Recruiter team on AssureLink processes & procedures. Coordinate new hire training schedules with Training or Hiring Manager and initiate ongoing training with business partners and resources on an ongoing basis through off-site meetings, webinars, lunch ‘n learns, etc.
• Support new market expansions by developing “launch” readiness operational plan tied to fulfillment
• Use predictive recruiting analytics to establish benchmarks and implement process improvements on an ongoing basis as well as recognizing trends in the marketplace to recommend process change in the operational blueprint
• Actively engaged in the training of new Branch Managers in AssureLink process, internal controls & policies, and processes
• Strategic collaboration with RVP, Area Managers & business partners with the interpretation of fulfillment data to drive efficiencies and changes that align with the operational blueprint
• Collaborates with management and business partners to define, develop and execute quality and compliance-related training as needed

What You’ll Bring

This is an experienced hire role, and you’ll need to bring 1-3 years of experience in operational compliance and Power BI. Here’s what else we’re looking for:

• Bachelor’s Degree or equivalent experience in business, accounting, finance, or related field
• Highly proficient in Microsoft Office (Access, Excel, Word, and PowerPoint)
• Knowledge of Avionte and Microsoft Dynamics
• Able to initiate ongoing self-improvement in relation to job development and keep current with developments and trends
• Must have reliable transportation, valid Driver’s License and ability to use personal vehicle daily to successfully perform job duties
• Ability to travel at a minimum of two annual visits to each branch to assess, coach, and train to operational compliance

One more thing: Not sure you meet all the qualifications? Apply anyway! We don’t hire off key words. We hire real people who have experience and skills we want to hear about. This could be your dream job, but you won’t know unless you apply.

The People: We consider the people at Peoplelink to be the strength of our company. Peoplelink is a great place to learn and work, and we look forward to your contributions in fueling our growth and optimizing our talent management processes.

The Benefits

We take care of our team and provide great benefits:

• Culture is important to us and there are numerous options to get involved and collaborate, including giving back to our local communities, staying fit, joining our cultural networks, and having fun and celebrating together!
• Responsible Time Off
• Competitive Health Benefits
• Career Journey planning and employee recognition

The Company: Peoplelink has been a cutting-edge leader in the staffing industry, placing more than 14,000 employees on job assignments each and every day. Your contributions, both big and small will be valued, recognized, and rewarded at every step along our exciting journey. Our team is passionate about growth, innovation, and collaboration. We are constantly striving to improve and better ourselves so that we can better support our customers.

Physical Requirements: To successfully perform the duties of this job, the staff associate is required to have the ability and skills sufficient to drive a motor vehicle 60-75% of the time, to visit other office locations, prospects or new clients. In addition, the staff associate must have the ability to stand, walk, stoop, kneel, crouch and manipulate light to medium weights of 10 - 50 pounds. Requires good hand/eye coordination, arm/hand/ finger dexterity including the ability grasp and visual acuity to use a keyboard, operate office equipment and read and write the application information. The staff associate is frequently required to sit, reach with hands and arms, talk and hear. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be available to enable individuals with disabilities to perform the essential functions.

Peoplelink is proud to be an EEOE, M/F/D/V, and we are committed to diversity both in practice and spirit at the corporate level.