*Regional Manager In Training

Position Title: Regional Manager in Training
Reports to: Regional Manager - Alabama
Direct Reports: Yes
FLSA Status: Full-time, Exempt
PTO Eligible: Yes
Benefits Eligible: Yes
Payment Type: Salaried, Semi-monthly
Pay Grade: n/a
OVERVIEW:
The Regional Manager in Training will be responsible for the oversight of CLUB4 Fitness CLUBs in the Mobile, AL area, consistently driving revenue and overall operations to ensure an exceptional member experience as well as a financially successful club, under the oversight of the Regional Operations Manager of Alabama. This Regional Manager in Training will be accountable for leading a team of general managers in a positive, motivating manner with continuous assistance in operational, financial and staff training and development. This position requires someone looking to grow as a leader who is results-oriented and committed to quality service, but willing to learn and help to cultivate through both recruitment and internal promotion strong teams within the designated region of CLUB4 Fitness facilities.
ESSENTIAL DUTIES & RESPONSIBILITIES:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and or ability required.

• Ensure and monitor compliance with all policies, procedures and standards.
• Effectively recruit, lead, manage, communicate, train new General Managers
• Work with each club to ensure they are educated and actively coaching on policy, brand, and membership knowledge
• Partner with all the General Managers in the region to ensure their personal development in the organization as a manager; this includes recurring meetings, development plans, bench planning, etc.
• Understand the local competition and keep current on changes in the fitness community.
• To grow the business across his/her assigned region as regards sales profit, and to motivate staff to achieve this same goal.
• Responsible for being up to date with current company policies and procedures, adhering to them, and disseminating all new policy or policy changes down to Club personnel throughout assigned region
• Manage all team members to ensure strong communication with the goal of developing effective working relationships and provide regular feedback to assist with motivation, performance management and continued support.
• Other duties as assigned by executive in charge of club operations or Managing Partner
• Work with each club to ensure they are delivering the cleanest clubs for our members
• Maximize member retention through ensuring high levels of customer service and cleanliness, as well as a variety of innovative and educational programs, continual upgrades of exercise equipment and responsiveness to member needs and suggestions
• Drive revenue of the region in all areas of business
• Performance Requirements of the GM include:
• Work cross functionally with other regional team members and marketing to execute all initiatives in the field, including Club openings, launches, special events, etc.
• Actively promote CLUB4 Fitness within the communities supporting assigned Clubs within his/her region
• Manage the expense goals of the facilities through working with General Managers and Assistant General Managers on payroll and supply ordering
• Monitor performance and effectiveness of staff to meet or exceed revenue goals
• Train and maintain superior customer service standards exhibiting by Club personnel within assigned region
• Ensure the region is fully staffed from the General Manager down to the front desk customer service representatives

ORGANIZATIONAL RELATIONSHIPS:
The position reports directly to the REGIONAL MANAGER - ALABAMA
REQUIRED QUALIFICATIONS: 2) Minimum certifications/education/experience level: Reasonable accommodations may be possible to enable individuals with disabilities to perform the essential functions.

• Passionate and knowledgeable regarding the fitness industry.
• Able to lead and inspire a wide group of individuals.
• Solid work ethic with strong decision-making skills
• Superior customer service skills, preferably in the fitness industry
• Both detail and results-oriented with high degree of professionalism and organizational skills
• Must be computer proficient and well versed in Microsoft Office Suite.
• Must be CPR/AED certified
• Self-starter who takes initiative with minimal direction and supervision
• Strong track record of successfully executing on directives and meeting key strategic initiatives as designed and/or approved by assigned executive in charge of club operations or Managing Partner
• Ability to travel to all clubs within assigned region as well as other clubs, as needed.
• Possess honesty and personal integrity.
• Possess a working knowledge of all purchasing/sales web-based programming and fitness software utilized by C4F as it relates to sales of services to members
• Minimum of two (2) years in management roles, with demonstrated responsibility for multiple locations or responsibility over at least three (3) direct reports, preferably in a high-volume fitness, hospitality or retail environment
• Proven financial, business, and human resource management.
• Knowledge, skills & abilities:
• Hard working, goal oriented, enthusiastic, and energetic.
• Strong communication, problem-solving, time management and analytical skills
• Solid supervisory, diplomacy and listening skills combined with the ability to utilize new techniques and ideas
• Driving top line revenue and the ability to hire train and build successful teams.
• High School Diploma or equivalent (GED) is required; 2- or 4-year degree, is preferred; six (6) years of supervisory experience may be substituted for advanced education as a preference
• Demonstrated ability to work both autonomously and collaboratively within teams
• Strong time management skills, ability to effectively manage multiple priorities in a rapidly changing environment
• Enthusiastic, energetic, and personable yet ambitious and driven

WORK ENVIRONMENT:
Work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Mental Demands: Reading; ability to communicate effectively (verbal and written); maintain emotional control under pressure.
• Noise level is generally low but may be louder and more intense in gym facilities
• Continual travel will be required to be at assigned club facilities within the region as well as to go as instructed to other clubs (see travel described above) – at least 75% travel, and may be interstate travel
• Hours are generally traditional business hours but may, at times, extend to long or late hours to accommodate the different time zones of club facilities as well as to address projects and other matters involving time-critical events, deadlines, or club activities
• Physical Demands/Environmental Factors: Work with frequent interruptions; climbing, stretching, frequent light lifting of books, boxes; occasional lifting of up to 50 pounds; frequent use of computer and repetitive hand motions
• Sitting, close reading, and typing are required while performing the duties of the role
• Regulated air temperature and humidity in gym facilities and office environment, however, temperatures and humidity may be elevated while group and personal exercise activities are being performed
• Regular standing, walking, crouching, kneeling, stretching, lifting, and other physical activity are required while performing the duties of the role

ACKNOWLEDGEMENT:
Any work-related experience or additional education/training resulting in acceptable proficiency levels in the above required knowledge, skills, and abilities may be an acceptable substitute for the above specified education and experience requirements at the sole discretion of CLUB4 Fitness Human Resources or the Managing Partner.