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Regional Director Of Front Office Operations

Company

PT Solutions Physical Therapy
Address , Indianapolis, 46260, In
Employment type FULL_TIME
Salary
Expires 2023-10-02
Posted at 9 months ago
Job Description
Overview:

PT Solutions starts with a true love of physical therapy and fuses that passion with science and training to create an unmatched standard of care for patients. Our enthusiasm is evident in all we do, both in the clinic and in the community. PT Solutions Physical Therapy is a physical therapist-owned private practice. With points of service across the US, we work in partnership with our patients and are committed to keeping them in motion throughout all phases of injury and healing. That dedication creates authentic connections with patients and makes PT Solutions the best place to redefine recovery. Our clinicians strive to serve their clients using research-driven treatments to provide relief and restoration of their normal life.

OVERVIEW

As a Regional Director of Front Office Operations, you will lead and direct all operational components related to front office functions within each clinical point of service for PT Solutions for a designated region. General areas of oversight include but not limited to workflow design/redesign, process standardization, accountability, structure development, training, root cause analysis, oversight of practice management as it relates to patient intake, insurance verification, patient communications, patient satisfaction, over the counter collections, referral tracking and team development. This role will act as the key advocate and business leader for all functions related to the front desk working with all relevant associated departments as necessary for their region.

SUCCESS LOOKS LIKE
  • Successfully lead cross-functional teams
  • Teach, coach, present and facilitate at all levels of the organization from the individual practice level to executive leadership
  • Create and improve standardized workflows across multiple site locations
  • Effectively communicate and lead change in a matrix organization
BENEFITS
  • Competitive compensation with ability to earn performance-based incentives
  • Fitness incentive, insurance benefits, employee assistance program, paid parental leave, 401k and profit sharing, and PTO package to include employee illness bank (EIB) accrual
  • Professional development and career progression
EXPERIENCE & EDUCATION
  • Bachelor's degree preferred
  • Ability to hold teams accountable and drive metric driven performance
  • Excellent project management and organizational skills
  • Management experience preferred
  • Minimum three years of healthcare experience required
  • High level of professionalism and emotional intelligence

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