Regional Account Manager - Steel Accounts

Manufacturer of equipment used in heavy industry needs a Regional Accounts Manager, with a background in technical sales, customer service, and support. The client sells complex products that have long lead times.

This is a salaried position which increases customer satisfaction and ultimately drives sales, but it is not a sales position per se. You will manage existing customer and client relationships as well as pursue and develop new business. The client manufactures equipment used in the steel industry.

· Assist in the management and growth of relationships with large customers.

· Build profitable relationships with customers - diligently maintain those relationships.

· Enthusiastically support, actively promote, and demonstrate superior customer service to all customers at all times.

· Be in a position of influence not only with customers but with the team and the growth of the company.

· Use market intelligence to learn about the competition and explore business opportunities.

· Develop contacts and relationships in engineering, purchasing, planning, etc. at customer sites.

· Report back to the company, sharing competitive intelligence, product requirements, etc.

· Respond quickly to customers’ needs in a professional fashion.

· Will call on customers in AR, TN, MS, and AL.

· Work from home, with 50% travel to customers.

You will meet with operations and manufacturing professionals, as well as engineers involved in production and maintenance. You will work with them in a consultative way that enhances the client’s reputation as a company that provides excellent customer support.

Requirements

• 50% travel will be required.
• You must have experience in maintaining positive relationships with several large industrial customers.
• Your experience should be in supporting heavy industry customers such as those in the steel industry, primary metals, automotive, paper, concrete, chemicals.
• Bachelor’s degree preferred but will consider incomplete college education with appropriate experience. I also have a similar job opening for someone with an engineering degree.
• Should have at least two or three years of technical sales or sales support experience.
• This is a salaried position.