Referral Triage Coordinator Jobs

The Referral Triage Coordinator (RTC) responds to referrals of potential organ donors and participates in evaluating and setting the plan for medical management for optimal organ function to obtain and ensure effective organ donation.

• Provides on-site clinical evaluation of potential donors.
• Maintains in good working order all assigned equipment.
• Enters all donor information into the Electronic Medical Record (EMR).
• Makes presentations to healthcare professionals and the general public regarding donation, as assigned.
• Facilitates comprehensive huddles to help safeguard the donation process.
• Routinely reviews email, voice mail, and all routine communication and correspondence.
• Assists Hospital Development staff in hospital development activities.
• Initiates standing orders and begins donor evaluation process
• Ensures all training assignments are completed on time.
• Completes all paper and electronic records, per SHSC and OPTN policy.
• Maintains current knowledge of all organ and tissue recovery policies and procedures. Adheres to the professional standards and practices for quality assurance as established within the organization.
• Under the direction of the AOC and in collaboration with the Medical Director, helps to determine medical suitability for organ donation.
• Acts as the professional resource on donation for the hospital staff.
• Confirms brain death diagnosis aligns with hospital policy and all regulations.
• Maintains complete and accurate records of expenses, attendance, and daily calendar of business.
• Communicates effectively with his/her supervisor regarding daily schedule and activities.
• Serves as a resource to healthcare professionals and the public regarding organ and tissue donation.
• Submits timesheets documenting hours worked accurately according to policy.
• Keeps the AOC informed of any medical status changes, including abnormal lab values, hemodynamics, and diagnostic test results.
• Provides prompt and professional site evaluation of all potential donors. Obtains all relevant information required to make a comprehensive assessment of medical suitability for donation potential.
• Maintains proficiency with all pertinent office equipment.
• Determines the legal next-of-kin for a potential donor.
• Maintains detailed, complete, and accurate records of all donor referrals as required through iTransplant.
• Conducts routine hospital development activities and professional education, when not involved in donor activity.
• Represents SHSC at exhibit booths at public displays as needed.
• Actively contributes to the organization’s hospital development goals to increase donation.
• Provides a prompt and professional response to all hospital referral calls in a manner consistent with policy and procedures.
• Ensures that all other donation related documentation, including, but not limited to documentation required to comply with hospital protocol are properly completed.
• Conducts thorough physical and medical assessments with information obtained from the hospital staff as well as the patient’s medical record.
• Maintains all patient and organizational information factually, confidentially, and appropriately.
• Responsible for traveling to the donor hospital within one hour of receiving information regarding the potential donor from the Administrator on Call (AOC).
• Accepts on-call responsibilities as assigned.
• Actively participates in post-donor review with peers, Manager(s) and Director(s).
• Other duties as assigned.

• An equivalent combination of education and experience
• AS degree acquired through extensive and prolonged training in the biological sciences, paramedicine, allied health preferred.