Admissions Coordinator Jobs

Admissions Coordinator

- (3254284)

Scope of Position

Works in a line capacity under the general direction of the Senior Manager in Patient Access Services. Responsibilities include obtaining and verifying patient registration information, ensuring admission related paper work is complete; including signed and documented General Release and HIPAA privacy documents, conducting admission interview, securing and/or releasing patient valuables and furnishing information relating to admission and hospital policies to patient. Assisting in related departmental tasks as needed.

Principal Duties & Responsibilities

§ Greets patients and customers presenting to the Patient Access Services Department.

§ Obtains, coordinates and verifies registration and billing information required for pre-scheduled/elective hospital admissions and reimbursement, over the telephone and in person.

§ Acts as liaison between Physician Offices, Patient Care Units and other areas within the Patient Access Services Department to expedite the admission process.

§ Monitors patient throughput, identifying access problems and providing feedback to the Patient Placement Coordinators and management whenever necessary.

§ May refer patients to Patient Financial Services to explore alternative forms of financial assistance.

§ Ensures all patient valuables are secured, recorded and released in accordance with Hospital Policy and Procedure. Works with leadership on annual inventory and transfer to state of abandoned items.

§ Utilizes down time for preparing necessary paperwork for next day, obtaining and documenting paperwork from patients admitted directly to Patient Care Units by bypassing the Patient Access Services Department.

§ Coordinates with volunteer services to provide transportation to unit when appropriate.

§ Administers, explains and witnesses Health Care Proxy forms for patients being admitted or inquiring.

§ Manage process for General Releases to be signed by patients that did not complete during stay.

§ Handles general inquiries from all hospital population.

Qualifications & Skills

· Exceptional Customer Service skills

• Associates degree preferred

• Medical terminology

• Basic computer skills

• Strong interpersonal and communication skills

• Ability to exercise judgment in dealing with sensitive, confidential information

• Ability to handle stressful situations that may arise in facilitating requests

• Willingness to learn and grow as a member of the Team and Department

EEO Statement

Massachusetts General Hospital is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Primary Location MA-Boston-MGH Main Campus

Work Locations MGH Main Campus 55 Fruit Street Boston 02114

Job Registrar

Organization Massachusetts General Hospital(MGH)

Schedule Full-time

Standard Hours 40

Shift Day Job

Posted Shift Description Monday - Friday 8:30am - 5:00pm

Employee Status Regular

Recruiting Department MGH Admitting

Job Posting Aug 2, 2023