Receptionist Jobs

Job Title: Receptionist

Full time

Intro and job overview: Join our KBBH team and find meaningful work, inspiring colleagues, career growth, great compensation, and excellent benefits. Located in beautiful Southern Oregon.

Join an outstanding multi-disciplinary team including an on-staff psychiatric team and licensed clinical staff. Klamath Basin Behavioral Health is an accredited NHSC facility.

The NHSC Loan Repayment Program is open to licensed primary care medical, dental, and mental and behavioral health providers who are employed by accredited sites.

Adult Residential Aid Benefits And Pay Range

• Health Savings Account (HSA)
• Wellness Program
• Employee Assistance Program (EAP)
• Medical Insurance
• Employee Discounts
• Vision Insurance
• Paid Vacation & Wellness Days
• Life Insurance
• Salary: $16.37 - $18.38 DOE
• Flexible Spending Account (FSA)
• Tuition Reimbursement Program
• 403 (b) Retirement Plan
• Dental Insurance
• Disability Insurance

Receptionist Summary

The Receptionist is responsible for greeting clients, seeing to client needs, maintaining the

front office area, and front office paperwork. This position includes receiving calls to the front desk and transferring calls to appropriate parties within the agency.

Receptionist Responsibilities and Qualifications: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

• Maintain front office cleanliness, plant watering, and coffee station.
• Ensure that intake packets are printed and ready for mailing/dispersing to clients.
• Ensure all telephone calls are answered in a timely and professional manner.
• Printer upkeep and stamp machine maintenance.
• Ensure all legal and departmental document scanning is done daily.
• Facilitate crisis protocol for clients in need of urgent services.
• Other duties as assigned by the Support Services Supervisor, Manager, or Director of Operations.
• Ensure that all clients and guests are greeted in a professional and inclusive manner.
• Copy medical insurance cards.
• Ensure all case closure letters are ready to be mailed daily.
• Facilitate all will calls, faxes, medical records sign out, and mail follow-up.
• Direct clients to the proper waiting area and notify the therapist of the client’s arrival.
• Navigate client profile and client schedule in Credible Electronic Health Record (EHR).
• Escalate issues with unruly clients to the Support Services Supervisor.
• Facilitate the in-person client payment process.

Receptionist Education: Must meet following qualifications:

• High school diploma or GED
• Two years of office experience

Receptionist Experience: Experience to demonstrate the competencies to identify precipitating events:

Preferred

• One year in clinical or behavioral health office experience
• EHR experience

Other Considerations: Klamath Basin Behavioral Health celebrates diversity and is committed to creating inclusive and equal access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression, and veteran's status. or any other basis covered by appropriate law. Our employment decisions are based on qualifications, merit, and agency need.

• COVID-19 Vaccination or medical or religious exemption

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