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Company

Woodhouse Auto Family

Address Blair, NE, United States
Employment type FULL_TIME
Salary
Category Automotive
Expires 2023-09-27
Posted at 8 months ago
Job Description
Hours


Monday, Tuesday, Thursday 10-7


Friday 10-6


Saturday 730-5


Job Summary


Intercepts and routes incoming calls, takes thorough messages, and provides basic information to callers in a courteous and professional manner.


What you will do


  • Take detailed messages when call cannot be completed and deliver to appropriate party in a timely manner
  • Minimize the time callers are on hold and check back with them frequently to ensure they wish to continue holding
  • Develop knowledge of basic dealership information in order to respond to callers who have general inquiries
  • Answer all incoming calls in a prompt, polite, professional manner, transfer them to the appropriate person or department quickly, or operate the dealership paging system to call individuals to the phone
  • Update and distribute dealership phone directory as needed


Other Duties


  • Handle incoming dealer trades, assigning stock numbers and inputting them into the computer
  • Help with special projects as needed
  • Deliver mail to sales department
  • Perform clerical duties as assigned including filling, faxing, and copying


What you need


  • High school diploma or general education degree
  • Mandatory attendance
  • Valid driver's license


Job Knowledge/Skills Required


  • Excellent oral and written communication skills
  • Customer service skills
  • Computer skills
  • Pleasant speaking and paging voice
  • Attention to detail


What we have


  • Community involvement opportunities
  • Paid Vacation
  • Health Insurance
  • 401K Plan
  • Employee Purchase Discounts
  • No Sundays
  • Dental & Vision Insurance
  • Cafeteria Plan- Medical & Dependent Care
  • Family events