Receptionist Jobs

Summary: The primary purpose of your job position is to perform clerical support in an efficient manner in accordance with established procedures, and as directed by your supervisor.
Receptionist Job Responsibilities:

• Informs patients, family, and medical staff by answering or referring inquiries.
• Keeps a safe and clean reception area by complying with procedures, rules, and regulations.
• Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
• Maintains security and telecommunications system.
• Directs visitors by maintaining employee and department directories.
• Contributes to team effort by accomplishing related results as needed.
• Serves visitors by greeting, welcoming, and directing them appropriately.

Essential Duties:

• Must be knowledgeable of administrative practices, procedures, and guidelines
• Must be able to handle cash and keep residents' accounts in balance
• Must be able to complete all other tasks as assigned by the Administrator, or designee
• Must be able to read, write, speak, and understand the English Language
• Must be able to systematically manage a multi-line phone system
• Must possess the ability to display patience, tact, cheerful disposition, and enthusiasm, as well as be willing to handle residents based on whatever maturity level they are currently functioning
• Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel, and the general public
• Must have working knowledge of computers, data entry/retrieval, input/output, etc.
• Must possess the ability to make independent decisions, follow instructions
• Must be a supportive team member, contribute to and be an example of teamwork
• Must possess the ability to type and use a 10-key calculator
• Must possess the ability to seek out new methods and principles and be willing to incorporate them into existing practices
• Must be able to follow written and oral instructions
• Must possess the ability and the willingness to work harmoniously with other personnel

Qualifications: