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Receptionist Jobs

Company

ISS Facility Services (US)
Address , Stennis Space Center, 39529
Employment type FULL_TIME
Salary $21 - $25 an hour
Expires 2023-09-11
Posted at 8 months ago
Job Description
Hourly Wage

ISS offers a competitive compensation package including Benefits, Paid Time Off, and a starting hourly salary of 21.00 - 25.00 USD (Based on experience level)

Key Purpose
Serve visitors by greeting, welcoming, and directing them appropriately; notify company personnel of visitor arrival; maintains security and telecommunications system. The Reception and Guest Services person will be responsible for the delivery of Customer Service experience throughout the lobby at the customer’s location.

The Reception and Guest Services person works in line with company values and create a seamless service towards all guests and colleagues visiting the facility, they will ensure that all visitors are assisted in a calm, confident, positive, and proactive manner at all times.

Ideal Candidate Experience
  • IT literate including Microsoft Office application proficiency
  • Must be able to remain calm and effectively communicate with demanding customers
  • Must be customer focused, organized, and professional
  • Must possess excellent interpersonal skills
  • Experience working within a Corporate Environment in a concierge, host, or reception role
  • Must possess excellent verbal communication skills
  • 2+ years of operating within a Customer Service environment providing guest hosting and/or concierge/reception services to the highest standard
  • Must be able to converse with peers and Executives in a genuine, professional and confident manner
  • Must have ability to work in a team environment

Key Accountabilities
  • Additional duties as assigned.
  • Ensure the reception desk is constantly manned and kept immaculate and tidy at all times.
  • Submit credit card expenses.
  • Escort FN (Foreign National) visitor from NASA Visitor Center to RR site.
  • Submit FN (Foreign National) visitor into IDmax for NASA approval.
  • Contribute to team effort by accomplishing related results as needed.
  • Submit visitor info onto calendar and send to managers.
  • Provide customer service to Rolls-Royce employees when needed.
  • Enter visitor on RR badge tracker (Badges Issued to Visitors to monitor Badge Loss)
  • Scan consumables invoices and put in correct folder for RR ABQs to verify purchases.
  • Submit visit request to NASA for US visitors per policy.
  • Submit request for employee FN escort badges and assist planning with RR to ensure access is allowed due to 30-day submittal requirement for NASA.
  • Review invoice for accurate information and billing.
  • Be present at the reception desk during operating hours 7AM-4PM.
  • Sign in visitors at RR Reception and issue site door access badge all visitors.
  • Site Induction Presentation and HSE Video.
  • Assist Refueling Site Vehicles weekly.
  • Order requested supplies for Stennis and support other sites as needed.
  • Maintain personal awareness of all site and team procedures, embracing and implementing new procedures swiftly when received from Senior Management.
  • Submit payroll for Stennis, Pascagoula locations.
  • Create PO’s for Stennis, Pascagoula, and assist other sites as needed.
  • Monthly badge report (this is badges that are issues once at Rolls-Royce reception center).

Physical Demands & Work Environment
  • Sitting / Standing for an extensive amount of time
  • Must be able to work under pressure and time deadlines during peak periods

JOB DETAILS

Date posted:

AUG 10, 2023

Country:

UNITED STATES

Location:

STENNIS SPACE CENTER, MS, US, 39529

Job Category:

PROPERTY SERVICES

Full time/Part time:

FULL TIME

Remote/On-Site:

ON-SITE

Requisition ID:

36752