Receptionist Jobs

Description

Position at Span Alaska Transportation, LLC

About Us

Span Alaska Transportation, established in 1978, is a premier, asset-based freight forwarding company serving the great state of Alaska. Our dedicated team provides outstanding service with exceptional care and attention to detail. We are always interested in extraordinary people with proven skills who are dependable team players and bring out the best in others.

Our supportive and empowering work environment is the foundation of the superior service, customer experience, and satisfaction we are known for within our industry.

Learn more at spanalaska.com.

About The Role

The Receptionist will manage the phone system by receiving most incoming calls and will greet and monitor visitors entering the building.

What You’ll Do

• Greet visitors to building in a friendly and professional manner. Log visitor’s in/out and issue visitor’s badge.
• Billing invoices mailed daily.
• Provide updates or reports as appropriate and per timeline.
• Sort and distribute paperwork within the office.
• Complete scanning daily. Check daily log for missing scans. Research and request paperwork necessary to complete scanning. Paperwork filed daily and accurately.
• Assist other customer service or billing staff.
• Other duties as assigned.
• Answer phone calls professionally on first or second ring. Forward calls to applicable departments or answer question if possible.

Work for this position is typically governed by established procedures. The nature of the work is recurring work situations with occasional variations from the norm. Job is made somewhat complex by the requirement to research the freight movement process and to be organized and detail oriented.

You Have These Skills

• Good computer skills, including data entry and 10-key.
• Ability to deal with difficult and diverse people and remain calm.
• Good verbal and written communication skills (English).
• Strong professional phone and customer service skills.
• Strong ability to prioritize and organize in order to meet deadlines.
• Must be able to read schedules, freight bills of lading, rate sheets, and other paperwork.
• Must exercise good judgment, focus and decision-making.
• Ability to operate general office equipment (e.g., multi-line phone, fax machine, copy machine).
• Attention to detail.
• Must be conscientious and aware of safety procedures and issues.

And These Qualifications

• High School education required, along with one to two years of general office experience; or any equivalent combination of education and experience which provides the necessary qualifications to successfully perform the duties of the position. Most tasks are learned on the job.
• Hazardous Materials certification may be required post-hire.
• Ability to maintain a professional appearance.

Extra Credit If You Have

• Transportation or freight experience.

Physical Requirements

• Must be able to site and use computer, which may require repetitive motions of the hands.

Work Environment

• Extensive phone work.
• Overtime may be required during certain times.
• Work is typically performed in a fast-paced office environment.

The hourly range for this position in Washington is $16.68 - $21.67. The hourly rate will depend upon qualifications and other operational considerations.

Span Alaska Transportation offers medical, dental, and vision insurance benefits as well as a wide variety of other benefits to employees and their families. These benefits options include life insurance, supplemental life insurance, short-term, and long-term disability insurance, as well as more specialized benefits such as emergency childcare, death and dismemberment insurance, prepaid legal services, and adoption assistance. Span offers contribution opportunities to your 401K or Roth accounts with employer matching along with 8 paid holidays a year and tiered paid time off benefits.

At Span Alaska, we're looking for people to build a unified team to maintain our values of trust, integrity, and reliability. We welcome diverse perspectives and people who think rigorously and thoughtfully challenge assumptions.

#SAT

Matson is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, AIDS/HIV status, gender identity, gender expression, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including, but not limited to, the San Francisco and Los Angeles Fair Chance Ordinances.