Radio Communications Service Technician

**Position subject to close at any time**

Under direction, the purpose of the position is to provide technical, operations, maintenance, and training support for municipal audio communications equipment. Employees in this classification perform at entry level and are responsible for assisting users with radios services. Work includes providing emergency support as needed for communication hardware and software.

The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.

• Transports materials and equipment to, from, and within storage and operating areas.
• Evaluates network performance and performance capacity in regards bi-directional amplifier and distributed antennas systems.
• Provides support in the Radio Frequency (RF), multiple radio management systems, RF test equipment, antenna concepts, FCC licensing, radio dispatch consoles, repeater systems, transmission lines and bulkheads.
• Provides consultation and assistance regarding communications needs and problems.
• Assists in the resolution of any Public Safety Communications Center radio issue.
• Provides emergency support as needed for communication hardware and software; assists in diagnostics.
• Receives inquiries and concerns, ascertains the nature of the request, and resolves personally, or directs to the appropriate individual or department.
• Performs general inventory work stocking materials and equipment in designated areas.
• Performs duties as assigned/necessary which are related, or logical in assignment to the position.
• Provides technical assistance to end users of radios equipment and system.
• Installs radio equipment in vehicles.
• Performs routine repairs, programming, tuning and general maintenance to communications equipment and machinery.
• Required to participate in rotating on-call status for radio system trouble.
• Installs, maintains, and repairs County communications equipment including radios, consoles, telephones, and audio equipment.

Education/Experience: Vocational diploma or technical training in electronics; supplemented by four (4) years’ experience in radio communications supporting trunked simulcast radio systems with multiple locations; or an equivalent combination of education, certification, training and/or experience.

Miscellaneous: Must possess and maintain a valid Florida Driver’s License.

• Ability to operate basic office equipment e.g., computer terminals, printers, copy machines, telephone systems, facsimile machines.
• Ability to read, update and maintain various records and files.
• Proficient with Motorola CPS software and Microsoft Office.
• Skill in interpersonal and leadership communications; ability to communicate professionally verbally, in writing.
• Ability to tune and program radio equipment.
• General knowledge of principles and practices of the maintenance and repair of electrical and electronic equipment.
• Ability to prioritize work, organize and make sound judgments in offender supervision both in the office and the field, skill in program planning and management.
• Ability to work independently in an office and field environment.
• General knowledge of the principles and practices of radio communications and telecommunications.
• Ability to test for and repair defects in communication equipment.
• Ability to keep records and make reports.
• Ability to access, operate and maintain various software applications.
• Skill in establishing and maintaining effective working relations with all levels of management, employees, other departments, officials, and the general public; skill in the principles and techniques of customer service skills.

• Physical agility is required in kneeling, bending, stooping, and reaching.
• 20 pounds maximum lifting.
• Expressing or exchanging ideas by spoken word or perceiving sound by ear.
• If mostly sitting is involved will require push/pull on arm or leg controls.
• Good eyesight for production or safety of self and others.
• Required to have clear vision at distances of 20 inches or less.
• Physical Demand: Light
• Frequent (up to 2/3 of the work time) lifting, carrying up to 10 lbs.
• If less lifting involved will require significant walking/standing may be required.