Quality Nurse Analyst - Rn

About UR Medicine Home Care

UR Medicine Home Care is an affiliate of the University of Rochester. Our Mission is to preserve and enhance the quality of life for the people and communities we serve by providing comprehensive, high quality health care at home, delivered with compassion and integrity.

About The Role

Department: Performance Improvement

Location(s) & Schedule Commitments: Agency service area. Hybrid work schedule is available. Primarily Monday through Friday 8:00AM- 4:30PM position with occasional need for off shift or weekends required.

Position Summary: The Quality Nurse Analyst is responsible for collaborating with clinicians at established points in time to assure accurate training, education, and understanding of agency policies, procedures, and standards. The position serves to provide appropriate support and promote quality patient care, positive patient outcomes, and staff retention.

Responsibilities

Essential Responsibilities Qualified individuals must be capable of performing the following essential duties and responsibilities, with or without reasonable accommodations:

• Performs comprehensive chart audits as needed to identify performance improvement needs. Develop appropriate education and monitoring to ensure clinical excellence and quality patient care objectives are achieved.
• Monitors key agency reports to identify actual/ potential performance improvement needs.
• Monitors and resolves agency work queues as assigned.
• Identify cases for interdisciplinary conferences for assigned team(s) and attend as indicated. Participate in recertification conferencing as needed.
• Collaborate with clinical staff, clinical supervisors, and managers to facilitate competence in skill development and critical thinking. Notify managers of discrepancies and inconsistencies.
• Develop and maintain education related to the following, including, but not limited to: mandatories, competencies, skills labs, and focused co-visits.
• Proficient use of Home Care electronic medical record and Decision Support software. Prepare, distribute and present reports related to utilization of care and clinical outcomes as needed.
• Performs drug regimen review per regulatory requirement on all therapy starts of care. Communicates with management regarding concerns.
• Serve as a resource to staff related to clinical assessment of patients and the need for appropriate interventions.
• Collaborate with clinical supervisors/managers. Participate in department and team meetings to provide education to staff on best practice, documentation, and regulatory updates.

Additional Responsibilities

• Other duties as assigned.
• Note: The above information on this job has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Expectations

Values: Perform all responsibilities in a manner that serves UR Medicine Home Care’s Mission and upholds the organization’s ICARE values of Integrity, Compassion, Accountability, Respect, and Excellence.

Safety: We expect our employees to follow all objectives for safe work performance and be responsible for their own actions and conduct. Our workers also play a significant role in the success or failure of our organization.

Qualifications

Education & Experience - Applicants must possess the following qualifications or an equivalent combination of education and experience:

• Experience: Two (2) or more years of experience working in Home Health, working with Medicare Regulations and/or experience in home care criteria and processes related to Managed Care.
• OASIS certification within one year of hire.
• Education: Nursing degree from an accredited school of nursing.

Licensure, Certification, and/or Credential Requirements

• Current CPR certification or ability to obtain upon hire.
• Valid NY State Driver’s License and reliable transportation.
• Currently licensed as a professional Registered Nurse in the state of New York.

Knowledge, Skill, & Ability Requirements

• Adaptable: Ability to perform a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure involving significant differences in technologies, techniques, procedures, environmental factors, physical demands, or work situations.
• Aptitude: Skillful at adapting and adjusting to unpredictable or variable changes, as they occur.
• Independent and Sound Judgement: Demonstrated ability to work autonomously and adhere to procedures and problem solve, when encountering situations that deviate from the norm (typically with the support of flow charts or set procedures).
• New Learning and Memory: Demonstrated ability to grasp new information or concepts and apply knowledge gained to carry out detailed instructions.
• Problem Solving, Reasoning and Creative Thinking: Skillful at identifying solutions, based on knowledge, past experience, and/or adaptive thinking skills.
• Communication: Ability to exchange information with others clearly and concisely; to present ideas, facts and technical information.
• Interpersonal Relations: Possess skills to maintain relationships that facilitate task accomplishment; to cooperate and resolve conflicts; to recognize needs and be sensitive of others.
• Attention/Concentration: Ability to attend to more than one aspect of a situation simultaneously. It is highly likely that multiple task demands are going to be required of the individual at the same time.

Physical Requirements - Rarely 0-10%; Occasionally 11-35%; Frequently 36-70%; Continuously 71-100%

Body Position/Movement

• Kneel/Squat: Rarely
• Balance: Frequently
• Climb: Rarely
• Pull: Rarely
• Stand: Occasionally
• Bend: Rarely
• Twist: Occasionally
• Walk: Occasionally
• Reach: Occasionally
• Sit: Continuously
• Push: Rarely

Lifting: Degree of physical exertion is: Light, exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to move objects.

Sensory Abilities Specifically Required

• Touch/Feeling
• Vision
• Hearing

Technical & Systems/Equipment Proficiencies

• Office equipment, such as computers, printers, copiers, and fax machines, as well as multi-line phone systems
• Microsoft Office Suite: Outlook, Word, Power Point and Excel
• E-Record (electronic medical record systems)
• Intranet/Internet

Work Environment

• Travel throughout service area year around.
• Exposure to hazardous conditions/ materials is negligible.
• Environmental settings will vary between patient homes, remote environment, and office.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, protected veteran status, qualified individual with disability status, or any other protected class.