Quality Control Manager Jobs

PERK UP your career by joining Reily Foods Company, a 5th generation family owned business. We manufacture iconic brands like New England Coffee and have been bringing family and friends together since 1902! Our New England Coffee brand, based just outside of Boston, is New England’s largest independent coffee roaster. You can count on every cup as we turn everyday occasions into meaningful moments.

LET’S GET ROASTING! The Quality Controls Manager ensures continuous compliant production and is responsible for food quality, safety, sanitation and regulatory procedures with a focus on achieving customer satisfaction goals and positive financial performance of the company.

Essential Functions and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions if it does not create an undue hardship for the department/company.

• Reviews and studies existing equipment, systems, and processes to improve efficiency, increase quality and reduce costs.
• Develops a continuous improvement culture driving best practices and guarantees the operation is providing food-safe, quality products which exceed all product and customer specifications and regulatory requirements.
• Other duties as assigned
• Provides training and coaches all employees in quality and continuous improvement to ensure a food safe work environment.
• Owns the creation and ensures compliance of all Quality Management Systems.
• Communicates specific and clear company and individual objectives with quality and sanitation employees; coaches and develops team to reach professional development goals
• Assists in the development and maintains SOPs, SSOPs and process control points.
• Follows all safety procedures and actively participates in safety training and safety system ownership initiatives
• Investigates, addresses, and develops correction action for internal and external customer complaints regarding quality in a timely manner.
• Supports food safety, quality, and legality
• Leads, manages, and performs audits in the following areas to ensure compliance: HACCP, GFSI, SQF, Internal Quality, Pest Control, Quality Holds and Sanitation; ensures complete and timely submittal of required quality reports. Leads customer, regulatory and third-party audits/inspections.
• Provides timely technical support to Marketing, Sales and R&D as requested.
• Assists in root cause problem analysis and implementation of corrective action to operational issues.
• Manages the finished product retention process.
• Establishes, monitors, and communicates key quality metrics to all employees.
• Maintains safe and efficient use of equipment, tools, and person; reports any injury, accident, or unsafe condition to supervisor immediately
• Supports and complies with GMP’s; understands and follows emergency action plan
• Ensures the operation is providing food-safe, quality products which meet or exceed all product specifications and regulatory requirements

Education and Experience: The minimum requirements below are representative of the education and experience required to perform this job successfully.

• A minimum of 5 years of progressive leadership in food or pharmaceutical operations.
• Bachelor’s degree in Food Science, Biology, Microbiology, Chemistry or related discipline.

Qualifications: The qualifications listed below are representative of the knowledge, skills, abilities and attributes required to perform this job successfully.

• Demonstrated success delivering results in a continuous improvement environment (Six Sigma, Lean Manufacturing, etc.)
• Excellent communication skills with ability to effectively communicate with personnel, plant managers and senior level management.
• Ability to work a flexible schedule including weekends and/or hours outside the normal work schedule.
• Critical, problem solving including analytical/root cause analysis skills.
• Ability to travel occasionally as needed.
• Strong project management skills.
• Solid understanding of QA/AC systems and all regulatory testing requirements.