Quality Assurance Technician - Entry Level (Remote Must Work 8Am - 5Pm Pst)

Position : Quality Assurance Technician- Entry Level (Remote Must work 8am - 5pm PST)

Location : San Jose, CA

Duration : 12 Months

Total Hours/week : 40.00

1stshift

Client: Medical Device Company

Job Category: Quality

Level Of Experience: Entry Level

Employment Type: Contract on W2 (Need US Citizens or GC Holders Only)

Will be remote, do not need to be local, but must be able to work 8am - 5pm PST.

Note

The hope is to convert to perm around the 1 year mark based on performance, budget, etc. Not guaranteed.

• Normally receives general instructions on routine work assignments, detailed instructions on new assignments.
• Works on assignments that are semi-routine in nature where ability to recognize deviation from accepted practice is required.
• Can perform work assignments independently with minimum supervision.
• This position is responsible for reviewing and processing the customer product complaint record, ensuring documentation compliance to established and formalized procedures.
• Responsible for assisting in the implementation and monitoring of customer product complaints.

Duties And Responsibilities

• Reports quality issues to Manager, QA.
• Participates as required in training on regulatory issues affecting own area of work. Brings regulatory compliance questions/issues to the attention of management.
• Interacts effectively in various levels of the organization.
• Provides guidance to Associates or other functions to ensure compliance to Quality System Requirements.
• Ensures discrepancies are corrected and properly documented in the complaint quality record as well as monitoring systems (example: SharePoint or excel).
• Interface with multiple functions and departments.
• Participates in problem solving as needed.
• Follows establish client procedures assigned in their training system.
• Contributes to the completion of milestones associated with specific projects.
• Reviews and processes customer product complaints daily.
• Performing tasks, of moderate complexity, within planned schedules and timelines.
• Reviews data between multiple databases and exported spreadsheets.
• Verifies work done by peers.
• Can work effectively in multiple complaint management systems.
• Keeps abreast of the basic requirements for compliance in own area of work and complies with those requirements.
• Performs other related duties and assignments as required.
• Requires considerable computer data entry.

Qualifications

• A minimum of 1 year experience in a medical device environment.
• A minimum of a High School Diploma/GED
• A minimum of 1 year experience in customer product complaints.

Assets

• Demonstrated ability to perform multitasks
• Effective analytical/problem-solving skills.
• Effective organization and planning skills.
• Effective interpersonal skills.
• Excellent communication and writing skills