Quality Assurance Analyst Jobs

Description

Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV and Amazon Echo. What will you help us create? Work hard. Have fun. Make history.

We are seeking a highly motivated Quality Assurance Analyst to join our Devices team. The ideal candidate will be flexible, detail-oriented, and skilled at working with internal customers (Hardware, Software, Product teams) for tool testing and provide technical support to teams. As a QA Analyst on the team, you will champion the quality of our features in our development pipeline using both automated and manual tests, reporting and verifying defects, and signing-off on features and release candidates

Responsibilities

• Lift 20 lbs. of weight, with or without reasonable accommodation, if and when needed to test and move devices
• Support projects including setup and verification of all system components, trouble-shooting during set-up and live sessions, and ensure integrity and upload, metrics reporting tasks and processes, and document best practices
• Travel to different locations in bay area and others to support collection
• Running test cases on devices – such as executing use case scenario based testing.
• Provide technical support to the field operation or trials team.
• May need to shift working hours or dates depending on the project needs
• Work with hardware and software teams to create test plans and test cases
• Gaining knowledge of the features and detailed functional requirements of the work well enough to execute your assigned tests
• Find, isolate, document, regress, and track bugs through resolution
• Execute test cases in the field and interpret and report testing results, and be a vocal proponent for quality in every phase of the development process
• Write, read, run, and enhance test scripts in collaboration with Software teams
• Apply knowledge of wireless and networking technologies, mobile devices, and quality assurance practices to ensure that connected devices meet all target requirements

Basic Qualifications

• Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering or equivalent work experience
• Experience testing in a Consumer Electronics lab or field environment
• Experience in /Unix environment
• 2+ years of software QA testing experience with writing the test plans, use cases, and issue reports

Preferred Qualifications

• Familiar with Jenkins build Automation Environment
• Experience configuring, deploying and testing software updates including ability to identify issues and escalate to development as appropriate
• Familiarity with Wi-Fi, Bluetooth, and networking
• Proven track record of using to analyze issues, make decisions, and generate various solutions
• Excellent communication and interpersonal skills
• Experience in running user trials, beta, field testing or collecting customer feedback.
• Experience coding and scripting in python/perl/BASH
• Exceptional attention to detail, ability to follow through, and strong organizational skills
• Excellent and proven Troubleshooting skills
• Experience working with Hardware and Software teams for setting up, testing, and troubleshooting prototype devices
• Experience with Ubuntu
• Hands-on experience in testing /Android-based devices

Lab126 is part of the Amazon.com, Inc. group of companies and is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $65,700/year in our lowest geographic market up to $165,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.

Company - Amazon.com Services LLC

Job ID: A2372431