Promise Jobs Advisor

About Us:

Do you want to make a difference in your next career as a Workforce Advisor by PROMoting Independence and Self-Sufficiency through Employment, Job Opportunities, and Basic Skills (PROMISE JOBS)? PROMISE JOBS is Iowa’s Temporary Assistance for Needy Families Employment & Training program designed to assist cash assistance recipients with becoming self-sufficient through participation in work ready activities.

Position Description

As a valued member of our Iowa WORKS team, you will help program participants develop an individualized plan outlining activities to reach their goals and reduce their dependence on welfare support systems. Our PROMISE JOBS Workforce Advisors are case managers, who serve customers by providing or connecting them to activities including:

• Job search preparation / coaching
• Employment and community service
• Parenting skills
• Assessments
• Life skills
• Secondary and post-secondary education
• Apprenticeship opportunities
• Skills training
• Workshops and orientation presentations
• Career exploration

What you bring to us:

• Strong presentation skills to customer groups, to provide information on IowaWORKS programs and services
• Ability to build relationships with customers using a coaching, goal-oriented, and person-centered approach
• Excellent customer service skills, including demonstrated communication skills, both written and verbal
• Demonstrate professionalism, develop and maintain positive working relationships with team members, customers, employers and community organizations
• Organize, plan, and prioritize workflow to meet deadlines for multiple tasks and reports
• Interact effectively with a wide variety of individuals from different ethnic, economic, cultural, or educational backgrounds

Submission of your resume and cover letter with the application is highly encouraged.

No applicant for employment with the Iowa Department of Workforce Development can have a current, ongoing overpayment balance with Iowa Workforce Development without a payment plan in place. Select positions will be subject to a criminal background check.

Minimum Qualification Requirements

Graduation from an accredited four-year college or university;

OR

an equivalent combination of education and experience substituting one year of full-time public contact work obtaining, analyzing and evaluating data such as job/claims interviewing, testing, referral and/or placement, sales representative, credit investigation, or related public contact work dealing with job applicants and employers in a variety of supportive clerical and outreach functions for one year of the required education with a maximum substitution of four years;

OR

employees with current continuous experience in the state executive branch that includes experience equal to twelve months of full-time work as a Workforce Associate.

For additional information, please click on this link to view the job description.

Additional Qualification Requirements

Travel may be required for positions in this class. Employees must arrange transportation to and from assigned work areas.