Project Specialist (Administrative), Healthcare Delivery And Disparities Research

Post Date

6/6/2023

Job Location

1333 New Hampshire Avenue, NW, Washington, District of Columbia

Department: Healthcare Delivery and Disparities Research (HDDR)

Reports to: Program Manager, Science

About Us

The Patient-Centered Outcomes Research Institute (PCORI) is authorized by Congress to conduct research to provide information about the best available evidence to help patients and their health care providers make more informed decisions. PCORI’s research is intended to give patients a better understanding of the prevention, treatment and care options available, and the science that supports those options.

Position Summary

The Project Specialist will assist the Program Manager in a variety of administrative and project support functions. He/she will be tasked with assisting the Program Manager in integrating the efforts of a several staff members including the Program Director, Associate Directors, and the greater team that comprises the Healthcare Delivery and Disparities Research (HDDR) Program. Responsibilities include scheduling calls for Program Staff with external awardees, maintaining scheduling trackers and databases, coordinating special projects and topic theme workgroups, developing project plans and schedules, monitoring project timelines and deliverables, and providing detail-oriented administrative support to HDDR Management.

The incumbent will handle various tasks with attention to detail, solve practical problems, and work with a diverse set of stakeholders to accomplish his/her goals. Assuring a steady completion of work in a timely and accurate manner is requisite for success in this position. The ideal candidate is resourceful, organized, and a strong problem solver.

Duties And Responsibilities

• Handle and maintain calendars and multiple scheduling demands using Outlook, Zendesk, and other technology tools.
• Support the Program Manager with new or ongoing projects or scheduling needs.
• Execute assigned tasks/activities including communicating meeting and conference call arrangements, meeting materials, coordinating logistics, etc.
• Create and maintain organizational systems for tracking scheduling needs, files, and materials for the team.
• Proactively and creatively seek opportunities to develop and build relationships with internal stakeholders across the organization to identify areas for alignment and improvement.
• Provide high-level administrative and logistical support for Advisory Panels and learning networks, as needed.
• Coordinate and manage meetings, tracking agendas, discussions, deliverables, and timelines for topic theme workgroups.
• Schedule calls for Program Staff with external awardees and potential applicants.
• Prioritize and manage multiple projects simultaneously and follow through on issues in a timely manner.
• Collect appropriate operational data and maintain award dashboards for HDDR department.

Incumbent(s) in this position may be required to perform other duties and special assignments not specifically stated above.

Statements outlined in this section are designated as essential job functions in accordance with the Americans with Disabilities Act of 1990.

Required Skills

• Demonstrated ability to keep sensitive material confidential.
• Strong Microsoft Office skills, including Outlook, PowerPoint and Excel.
• Partnership and Relationship Building: Demonstrates professionalism, intercultural knowledge, and appreciation for diverse perspectives; Willingness to gain experience in strategic partnership building.
• Other:
• Communication: Strong interpersonal communication abilities; Exceptional listening skills; Robust written, and verbal skills; High level of judgment, integrity, and the capability to listen with sensitivity to others; Ability to ask clarifying questions.
• Possesses poise, confidence, and communication skills to interact with and represent PCORI staff with PCORI Awardees, Advisory Panel/Board Members, other organizational representatives or stakeholders, and the general public.
• Teamwork and Integration: Strong interpersonal skills. Inclination toward inclusiveness, collaboration, and respect. Willingness to learn; Ability to work collegially with staff across the organization, at all levels.
• Experience using Salesforce, SharePoint, and Zendesk a plus
• Execution: Excellent organizational and administrative skills, with strong sense of responsibility and accountability; Ability to effectively multi-task the management of complex projects requiring the consideration of multiple variables; Keen attention to detail; Ability to manage and work on multiple tasks and under tight deadlines; Write and condense information for various audiences.
• Understanding of and commitment to PCORI’s mission, vision and key activities.
• Analysis and Problem Solving: Superior problem-solving skills, with eye for identifying opportunities for improvement and seeking innovative approaches to problem through analysis and planning. Must possess intellectual curiosity and be able to gather, assess, and synthesize information from a variety of resources.

Required Experience

• Demonstrated knowledge, experience, and interest in healthcare research and health policy preferred.
• Bachelor’s degree required, with demonstrated interest in project management, operations, or non-profit management.
• Up to two years of experience in a professional setting a plus, including internship and volunteer experience, preferably in project or program management in a nonprofit organization.

The health and safety of our employees is a top priority. As part of that commitment, PCORI requires all employees, regardless of remote work status, to be vaccinated against COVID-19. As a prospective and/or new employee at PCORI, you will be required to comply with PCORI's vaccination policy, report your vaccination status, and provide proof of vaccination. Compliance with the policy does allow for exceptions, but those exceptions will only be granted in circumstances related to medical conditions, disabilities, and sincerely held religious beliefs. Continuing with this application indicates your intent to comply with PCORI's Mandatory COVID-19 Vaccination Policy.

PCORI conducts background checks on all applicants.

PCORI’s Commitment to Diversity, Equity, and Inclusion:

PCORI is an equal opportunity employer committed to diversity both internal and external to the workplace. You can learn more about our commitment to diversity, equity, and inclusion here. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other basis protected by law.

• PCORI Staff Conflict of Interest Statement - No PCORI employee can receive a direct financial benefit from a healthcare related organization during the course of his/her employment with PCORI.

Tracking Code

1319-858