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Company | Storage Solutions |
Address | Westfield, IN, United States |
Employment type | FULL_TIME |
Salary | |
Category | Transportation, Logistics, Supply Chain and Storage |
Expires | 2023-08-18 |
Posted at | 9 months ago |
Department: Sales Support
Location: Westfield, IN
Employment Type: Full-Time
This position will be an integral part of the sales support team, going on calls as necessary, assisting in preparing presentations, developing the best solution for a particular client based on a needs analysis, developing proposals, and managing projects and key accounts as directed.
OVERALL RESPONSIBILITIES
- Collaborate with Account Managers to visit customer sites and interface with appropriate customer contacts
- Collaborate with Account Managers to evaluate customer needs, design and present the best solution to the customer
- Oversee the individual projects of the Account Manager
- Share project results and best practices within the team and company
- Participate in internal projects as required
- Interact with clients to identify and define project requirements
- Successfully manage the relationship with the client and all stakeholders
- Perform risk management to minimize project risks
- Manage changes to the project scope, project schedule, and project costs
- Establish and maintain relationships with third parties/vendors
- Develop and maintain comprehensive project documentation
- Develop and prepare effective proposals to provide to Account/Prospect
- Coordinate internal resources and third parties/vendors for flawless execution of projects
- Stay up to date on all products/systems/offerings within the industry
- Analyze and review the project after completion to identify improvement opportunities
- Ensure that all projects are delivered on time, within scope and budget
- Act as the liaison between the customer and the Account Manager
- Develop a detailed project plan to monitor and track the progress of each open job
- Adhere to company project management processes
KNOWLEDGE & SKILLS REQUIREMENTS
- Highly detail-oriented, ability to manage critical deadlines
- Strong technical aptitude – highly knowledgeable of industry systems including complex integrated systems and components
- Experience in working both independently and in a team-oriented, collaborative environment is essential
- Ability to work through project issues with customers in a timely manner
- Ability to multitask effectively & prioritize & execute tasks
- Technically competent and proficient with various software programs: Excel, Word, Outlook, AutoCAD, SmartSheet
- BA/BS or equivalent experience
- Must be able to learn, understand, and apply new technologies
- Strong written and oral communication skills: In-person meetings, email, phone calls
PROFESSIONAL QUALITIES
- Ability to delegate tasks to team members with close follow up to ensure on-time accurate completion
- Strong work ethic
- Ability to follow through with tasks given by colleagues and complete them on time
- Attention to Details
- Fast-Paced Multi-Tasker
WORK CONDITIONS
- Overtime will be required when needed
- Office & field oriented position with some overnight travel to project sites required
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