Project Coordinator Jobs

Doxim is a leading provider of Customer Engagement Software for Financial Service Organizations. This software helps financial institutions transform their client experience, communicate more effectively throughout the client lifecycle and improve cross sell and upsell activities that drive increased wallet share. The SaaS-enabled platform addresses key digitization challenges, from automated client onboarding, through improved, personalized communications to anytime, anywhere content access, tailored to a clients’ channel preferences.

We are expanding quickly and are seeking a Project Coordinator to help us reach the next level.

We have an opportunity for the right candidate to become a key member of our Rapid Response team. We are seeking a Project Coordinator to support small scale professional service projects for diverse clients in the financial services industry. You will be assisting with the full lifecycle of project engagements from scoping, initiation, tracking and reporting to closing and billing.

Tasks And Responsibilities

• Tracking project plan deviations leading to the need for change requests. Creating change requests and getting sign-off by customer
• Tracking the progress of an implementation to meet deliverables, maintain budget and the go-live date. This includes managing customer communication and expectations around project timelines and delivery deadlines
• Maintaining detailed schedules, performance statistics and metrics to monitor the progress of projects on various aspects like scope, quality, productivity and timeline
• Managing internal, external and sometimes geographically dispersed resources to meet development, configuration and delivery commitments and deadlines
• Ensuring project team consistently and accurately records daily effort hours in time tracking
• Supporting the management of all aspects of a project to ensure that informed decision making is supported. Frequent contact with business, technology, stakeholders and other possibly geographically dispersed team members
• Producing internal documentation such as project templates, status updates, meeting minutes, training agendas, etc
• Monitoring compliance with project task assignments and milestones
• Develop technical requirements through business requirement gathering techniques to understand scope at a Business Analyst capacity, functional & non-functional relationships, dependencies, risks, and facilitate the communication between business and technology areas
• Support the project manager for the overall leadership to the project team and create an environment where team members are motivated to perform
• Developing meeting agendas, holding regular client meetings, drafting and distributing meeting minutes
• Creating Scope of Work that encompass all requirements, deliverables, schedules and pricing
• Keep all project stakeholders informed of project status throughout the lifecycle of the project

Experience And Qualifications

• 3+ years of Project coordination experience
• Strong analytical, problem-solving, negotiation, and decision-making skills; able to evaluate information gathered from multiple sources, reconcile conflicts, and decompose high-level information into requirements.
• Experience using Salesforce.com, Jira or Financial Force an asset
• Highly motivated, self-directed individual
• Ability or desire to manage internal, external and geographically dispersed resources to meet development commitments and deadlines
• Strong organizational and presentation skills
• Bachelor’s degree in business, Computer Science, Information technology, Project Management or other related discipline, or an equivalent combination of education and experience a bonus
• Proficient PC skills using project management software, Visio and the Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
• Exceptional verbal and written communication skills
• Excellent organization skills and attention to detail
• Experience or desire to work in a software environment
• Ability to create and manage complex project plans in an efficient and timely manner

Doxim company encourages applications from all qualified individuals. Applicants with disabilities may notify us of any accommodations needed to support your participation in the recruitment process. We wish to thank all applicants for their interest and effort in applying. Please be aware that only candidates selected for interviews will be contacted for this position.EOE/M/F/Disabled/Vets

Doxim is an equal opportunity employer and makes employment decisions without regards to race, gender, disability or protected veterans status.

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