Project Coordinator Jobs

Project Coordinators are the liaison between customers, sales representatives, and all other departments within the company (including sampling, purchasing, production, shipping and accounting). They are responsible for the proactive coordination of all aspects of order placement to fulfillment and follow up to ensure that our customer’s needs and expectations are met.

Project coordinators receive phone calls, emails and faxes from sales representatives, end users, purchasers, manufacturers, general contractors, installers, architects and designers. They answer questions, prepare quotes, enter transactions, interpret architectural drawings, initiate follow up and problem solve. Project coordinators work closely with our purchasing and production teams on made-to-order and custom products. They generate, review, and update forms and reports on a daily, weekly or monthly basis to keep their transactions current and to relay information to other departments.

Each project coordinator has specific territories assigned to them and cover additional territories when co-workers are on vacation. They receive overflow phone calls on a regular basis, and occasionally cover the switchboard.

Additional Information

The department operates from 8:00 AM to 6:00 PM, Monday – Friday. Project coordinators work 8:30-5:30.

Computer programs used include SBT for transactions, Infor to manage our customer database, DocuWare for electronic filing, Microsoft Outlook and Excel.

Required Skills:

• Reliability and the capability to work independently as well as with the rest of the department in a fast-paced environment are imperative.
• Exceptional organizational, problem solving, communication and mathematical skills are required, as well as the ability to prioritize work while still addressing less urgent requests in a timely manner.

Qualifications:

• 2-3 years of relevant work experience, preferably in the architecture/design field and customer service.
• 4 year college degree