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Company

Zynom Inc.

Address Atlanta, GA, United States
Employment type CONTRACTOR
Salary
Expires 2023-07-07
Posted at 11 months ago
Job Description

JOBDETAILS:

Job Title:Operations Project Coordinator

Location:Atlanta, GA

Duration: 06+ months

Contract Type:W2

Benefits:Yes. Medical, Dental & Vision Insurances+ 401(K)

Relocation Benefits / Per Diem:No

Job Req:G-REQ-00672322

SUMMARY:

This position will be responsible for continuously driving and improving content authoring for training technical documentation programs across multiple service lines by working closely with stakeholders, subject matter experts, and vendors. You’ll propose and drive program revamps that accelerate leaner ramp up time and help Waymo’s business move forward.

ROLES & RESPONSIBILITES:

·Engaging with subject matter experts on the operations teams to identify required technical skills and capability at all levels

·Independently manage projects and initiatives specific to training and technical process document creation

·Independently write business requirements documents for training design and development needs and drive alignment with senior stakeholders across multiple subteams

·Effectively plan and develop short and long-term roadmaps, prioritize projects, and manage timelines and impact on concurrent training programs

·Regularly balance long term initiatives with short turnaround demands

·Generate monthly and quarterly reports on productivity metrics, and present plans to continuously improve training and documentation effectiveness and efficiency

·Review final products developed by a team of vendor-based instructional designers

·Identify innovation and process improvement opportunities; document processes to ensure smooth onboarding and operation for team members

·Work well with ambiguity, using strong problem solving, communication, and execution skills

SKILL/EXPERIENCE/EDUCATION:

Mandatory

·5+ years of experience in training development or technical documentation

·Strong understanding of business processes around training and technical documentation development

·Experience in leading and managing change

·Excellent communication and interpersonal skills Ability to work independently and as part of a team Strong analytical and problem-solving skills

Desired

·Bachelor's degree in business administration, engineering, training development, technical documentation or a related field