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Program Support Analyst (Law Enforcement And Justice)
Company | Arc Aspicio |
Address | Washington, DC, United States |
Employment type | PART_TIME |
Salary | |
Category | Business Consulting and Services |
Expires | 2023-08-22 |
Posted at | 9 months ago |
Description
- Join our consulting practice to support projects and company growth initiatives, managing multiple workstreams at one time
- Provide exceptional customer service and performance related support
- Contribute to our company culture, which promotes client-focused teamwork, learning, and helping others to grow and develop
- Problem-solve, performance basic research, and escalate issues when needed
- Collaborate with our clients to solve tough problems, delivering outstanding client service and achieving mission results
- Apply excellent consulting, research, business analysis, and communications skills to quickly identify problems, analyze challenges, and recommend solutions to our team and our clients
- Develop consulting skills and help grow the company outside of your project by participating in new business and strategic initiatives
- Serve as primary point of contact for all performance measurement related support
- Technologically savvy, especially with Microsoft products and use of collaboration tools (SharePoint preferred)
- Direct experience with client and stakeholder engagement (including senior-level leaders) and delivering work products for clients in a complex stakeholder environment
- Outstanding written and oral communication and collaboration skills and strong leadership potential
- Clearance: US Citizenship only (no dual citizenship) / ability to obtain a security clearance
- Education: Bachelor’s degree
- 1+ years of relevant experience in help desk support services
- Ability to collaborate and work effectively remotely and in-person
- Critical Skills: Strong work ethic, excellent problem-solving skills, resilience, flexibility, learning-oriented, excited to engage
- Desire to join a consulting firm and learn business concepts; loves to collaborate and reach out to get involved in company events, offerings, and special projects
- Build a strong network of professional relationships with their teams and clients
- Learn quickly, ask for help, and look for ways to go beyond a task and achieve results
- Seek leadership opportunities at all levels and build new skills to apply to diverse projects
- Want to learn the business of consulting and excel as professionals and leaders
- Want to learn and share knowledge and express gratitude teammates who become more than just coworkers
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