Program Monitor Jobs

THIS POSTING WILL BE USED FOR ONGOING RECRUITMENT AND MAY CLOSE AT ANY TIME. APPLICANT LISTS MAY BE SCREENED MORE THAN ONCE.

This position is responsible for monitoring regulatory compliance of certified services and licensed facilities for specific child/adolescent agencies across New Mexico.

Key responsibilities include monitoring and addressing factors that could affect the health, safety and welfare of certified service and licensed facility clients or staff. Certified service program monitoring addresses quality of care, treatment and provision of medically necessary behavioral health services. This is conducted through incident report processing, surveys, investigations, and ongoing stakeholder collaboration.

Regulatory monitoring is specific to certified and/or licensed providers, their staff, the children and treatment teams involved in their care/placement. LCA collaborates with multiple State, local and national governments and providers in the course of program monitoring. Regulatory program monitoring is conducted by LCA under direction of the Behavioral Health Services (BHS) division of the Children, Youth and Families Department (CYFD) and the Human Services Department (HSD) specifically the Behavioral Health Services Division (BHSD)and the Medical Assistance Division (MAD).

Bachelor's Degree in Social Work, Psychology, Guidance and Counseling, Education, Sociology, Criminal Justice, Criminology and/or Family Studies/Services and four (4) years of any combination of experience including working with communities, working on health or social service related matters, social work/case management experience, behavioral health and/or health care. Substitutions apply. See Substitution Table below.

Must possess and maintain a current New Mexico Driver's License and Defensive Driving Course Certificate from the State of New Mexico or must pass and receive Defensive Driving Course Certification as a condition of continued employment. Pre-employment background investigation is required and is conditional pending results.
Masters Level Clinical License, Registered Nurse, or Independent Clinical License Preferred.

State of New Mexico employees may be impacted by the Public Health Order dated December 19, 2022, which requires facilities licensed or certified by the Centers for Medicare and Medicaid Services ("CMS"), including all hospital types, long-term care facilities, nursing homes, hospice facilities and rehabilitation facilities, as well as assisted living facilities and adult day care settings, to adhere to all COVID-related requirements prescribed by CMS, including, but not limited to masking and staff vaccination.
Work is performed in an office setting: late hours and weekends work may be required. Will be exposed to regular periods of video display terminal and keyboard usage and stressful situations. Travel may be required. Incumbent will work under stress and frequent time constraints. Must have own mode of transportation. Incumbent may be required to furnish a personal vehicle for carrying out assignments.

This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.