Production Supervisor Jobs

Are you an impatient person but reasonably proactive once you are an expert in a subject matter? Are you driven to be accurate and correct others in a friendly manner on “how it should be” if they are remotely off in their comments? When given new areas to research, do you become restless in the pursuit of factual information? Are you so skeptical that you have to be shown the resource to find it believable? Do others become frustrated with you because of your “prove it” mindset? Is your communication style more informative and factual than social? Do you have a fear of failing or being wrong? Is it easier to be safe than sorry for you? Do you like being the resident expert in matters that you are very familiar with? Do you feel like you would rather just do things yourself because no one can do it better than you?

If this sounds like you, then we need to talk…

Frazer, a leading builder of emergency medical vehicles, is currently seeking a Production Supervisor to join our team. The Production Supervisor at Frazer reports to the Production Control Manager, and is responsible for organizing, coordinating, and supervising employees and activities within the Truck Chassis department to ensure that volume, cost, waste, and quality standards are achieved. Coordinates work schedules, staffing requirements, and production sequences to maximize productivity. Monitors production activity, identifies process problems, troubleshoots causes and develops solutions. Suggests improvements to improve efficiencies or safety. Delivers or coordinates staff training and on-boards new staff. Ensures all safety policies and processes are followed.

What Does a Week in the Life of the Production Supervisor Look Like?

• Confirm quantities of materials required = quantities issued DAILY
• Monitor, analyze, and work to reduce departmental defects per unit
  • Meet daily with QC team to review defects by type, identify root causes on high-frequency defects, and determine actions to reduce or eliminate them
  • Monitor individual employee performance and train, or counsel them as needed
• Properly trained people
  • Work with HR to post for, interview, and hire to fill open positions
  • Solicit temporary help from other departments in advance as needed
  • Manage a cross-training program for tasks in your departments
    
• Purchased part, fabricated part, PPE, or tool expediting
• Manage a cross-training program for tasks in your departments
• Look for opportunities to praise and encourage team members for a job well done
• % Ontime Safety skills
• Plan and communicate the sequence of work with daily due dates by Job Operation based on the overall production schedule, parts availability, and staffing
  • What units need to be completed for department(s) over the upcoming 1-2 weeks
  • Are parts on order, does outsourcing need to be coordinated, staffing available?
  • Schedule sequence of work and assign daily completion deadlines
• Attendance Points
• Defects per Unit per workcenter/person
• What units need to be completed for department(s) over the upcoming 1-2 weeks
• Verify team members have signed off on all job tasks in Job Manager DAILY
• Ensure Team Leads are complying with their responsibilities
• BOM corrections
• Huddle with Team Leaders at least once a day after production meetings
• Keep Team Leaders / Members informed of the Schedule and Priorities
  • Huddle with Team Leaders at least once a day after production meetings
  • Agree on the sequence of work based on the most current priorities
• Encourage and enforce accountability and discipline across team members
  • Ensure Team Leads are complying with their responsibilities
  • Ensure Team Members are following processes and are showing continuous improvement in productivity and/or capabilities
  • Look for opportunities to praise and encourage team members for a job well done
  • Coach and Discipline, including progressive discipline write-ups, team members that are consistently not meeting expectations or blatantly violating policies
    
• Cross Training Skills competency matrix
• Are parts on order, does outsourcing need to be coordinated, staffing available?
• Measure and monitor team, and individual team member performance
  Review the following metrics with the team weekly:
  • % Ontime Safety skills
  • Labor Utilization (Job Hours vs Kronos paid time) by person
  • Time charged to Job Operations by Job and by Person
  • Defects per Unit per workcenter/person
  • Cross Training Skills competency matrix
  • Attendance Points
    
• Have regular discussions and periodic reviews with every team lead or member
• Tools (Right tools and enough tools available at each work center)
• Work with Engineering to resolve any BOM issues
• Meet daily with QC team to review defects by type, identify root causes on high-frequency defects, and determine actions to reduce or eliminate them
• Labor Utilization (Job Hours vs Kronos paid time) by person
• Ensure materials are issued and Job Operations are Complete in Syteline / Shop-Trak
  • Confirm quantities of materials required = quantities issued DAILY
  • Work with Engineering to resolve any BOM issues
  • Verify team members have signed off on all job tasks in Job Manager DAILY
• Work with HR to post for, interview, and hire to fill open positions
• Ensure resources are available for the team to complete work efficiently and on time
  • Tools (Right tools and enough tools available at each work center)
  • Parts (BOM complete and correct on the job order)
  • Processes / Prints (Job Notes / Information accurate and complete)
  • Properly trained people
    • Work with HR to post for, interview, and hire to fill open positions
    • Solicit temporary help from other departments in advance as needed
    • Manage a cross-training program for tasks in your departments
      
• Agree on the sequence of work based on the most current priorities
• Paint process training and troubleshooting
• Complete Annual Evaluations on time for every team lead or member
• Time charged to Job Operations by Job and by Person
• Monitor individual employee performance and train, or counsel them as needed
• Unit questions
• Processes / Prints (Job Notes / Information accurate and complete)
• Resolve issues with engineering, scheduling, purchasing, and/or Paint supply vendors:
  • Unit questions
  • BOM corrections
  • Paint process training and troubleshooting
  • Paint and paint supplies sourcing and procurement
  • Purchased part, fabricated part, PPE, or tool expediting
    
• Plan and coordinate outside processes in coordination with purchasing as needed
• Personnel Development
  • Have regular discussions and periodic reviews with every team lead or member
  • Complete Annual Evaluations on time for every team lead or member
• Ensure Team Members are following processes and are showing continuous improvement in productivity and/or capabilities
• Coach and Discipline, including progressive discipline write-ups, team members that are consistently not meeting expectations or blatantly violating policies
• Solicit temporary help from other departments in advance as needed
• Schedule sequence of work and assign daily completion deadlines
• Paint and paint supplies sourcing and procurement
• Parts (BOM complete and correct on the job order)

Secondary Duties:

• Start each meeting with a Safety Moment
• Monitor and approve Time and Attendance as well as PTO requests
  • Monitor who’s clocked in each morning in UKG
  • Ensure all employees are clocked in or are logged in the Call In Log
  • Review and approve/deny PTO requests in conversation with employees
  
  
• Encourage and enforce a Safety First mindset with good housekeeping at all times
  • Ensure team leads are enforcing housekeeping and safety policies
  • Start each meeting with a Safety Moment
  • Lead by example in supporting safety initiatives and training needs
• Monitor who’s clocked in each morning in UKG
• Lead by example in supporting safety initiatives and training needs
• Review and approve/deny PTO requests in conversation with employees
• Ensure team leads are enforcing housekeeping and safety policies
• Ensure all employees are clocked in or are logged in the Call In Log

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee in this role. Duties, responsibilities and activities may change at any time with or without notice.

Required Education and Experience:

• At least 3+ years experience in a leadership role leading teams of 5 or more.
• Clean driving record and ability to be added to the company insurance.
• At least 3+ years of experience in a manufacturing, distribution, paint, or service shop environment.
• High School Education Diploma/GED required.
• Ability to pass a background check and drug test.

Preferred Education and Experience:

• Completion of Safety Classes (OSHA 10 or OSHA 40 class or equivalent)
• Experience with automotive and/or mechanical assembly processes strongly preferred
• Some university studies preferred
• Lean Six Sigma / Manufacturing training
• Previous experience managing employee time and attendance

What's it like to be a part of the Frazer Family?

Frazer is a fast-paced company that is creating some of the most innovative vehicles in the world. You'll find a unique team of individuals who continue to push the boundaries of what is possible in the Healthcare and EMS space. A diverse team, a great culture, and a positive work environment are just some of the things that make working at Frazer so rewarding.

What Kind of Employees Thrive at Frazer?

Frazer is a company with a diverse group of employees from all over the world. Frazer welcomes employees with all types of backgrounds, cultural and socio-economic backgrounds. If you are hard working, honest and drug-free, you will love working at Frazer.

Safety & Drug Policy

Employee health and safety is a priority here at Frazer. We're committed to providing a safe, secure and productive environment for our Frazer family.

To help with this, we perform thorough background checks during the hiring process for all candidates. Convictions will not disqualify you from employment at Frazer, but failure to tell us about it up front will. Also, Frazer has a zero tolerance drug use policy and you must pass a pre-employment drug screen. If you can’t pass it, we’re not the place for you.

A True Culture

Frazer is a company that relies on its core values and the drive of its people. With a focus on longevity and employee success, Frazer welcomes its employees to push the envelope and drive improvement across all aspects of the company. At Frazer, you can unleash your potential!

Employee Driven Benefits

At Frazer, we take pride in listening to what our employees want in benefits. We've come up with a unique set of employee benefits and designed them around our culture.

• Free Life Skills Training such as financial wellness classes
• Micro market on site for lunch and snack choices
• Flexible Work Schedules
• 401k plan with a company match!
• Weekly paycheck, so you can shop every Friday!
• Paid Time Off that begins accruing your first day of employment
• Disability Insurance
• Professional development and skills training
• Dental Benefit options
• Eight paid company holidays and ability to take time off during company shut down from Christmas to New Year’s Day!
• Health Care Insurance

How Performance is Evaluated

Communication and collaboration are key at Frazer and we encourage an environment filled with positive feedback and constructive criticism, to unleash your potential for real professional growth! We use things like self-evaluations, group reviews, and quarterly check-ins to help define a clear path to success. You will also have an opportunity to give feedback to peers to help them to grow in their roles as well.

Skills (to Pay the Bills)

Here's a list of a few competencies that the Production Supervisor at Frazer should have…

• Ethical and trustworthy conduct and adherence to policies and procedures.
• Demonstrates excellent attention to detail and a customer-service mindset.
• Is committed to excellent performance; meets deadlines.
• Possesses strong organizational skills; able to prioritize tasks.
• Demonstrates independent judgment and well-developed emotional intelligence.
• Handles confidential information appropriately; uses tact and diplomacy.
• Handles pressure and works well in a fast-paced environment.
• Ability to develop productive working relationships with personnel at all levels both inside of Frazer and with vendor partners.
• Self-disciplined person with precise accuracy for details.
• Possesses proactive problem-solving skills; suggests solutions.
• Ability to work in a dynamic, fast-paced environment, where change happens often and without prior notice.

Software Knowledge

Also, here are a few software packages that the Production Supervisor would eventually need to be versed in. Don’t worry . . . we expect some on-the-job training.

• Google G-Suite (Gmail, Documents, Drive, Spreadsheets, etc.)
• UKG (HRIS)

Oh, and $alary

Of course, we didn't forget salary… Frazer offers competitive pay and this role will start with a salary between $67,000 to $90,000 per year depending on education, certifications, and experience.

Work Schedule

The Production Supervisor will work Monday to Friday, 5:00 AM to 2:30 PM. Late afternoon/evening/weekend hours may be required as needed. Work schedules may change to accommodate production needs.

Application Process

If this sounds like a great opportunity to you, visit our website to complete the following steps:

• Culture Index Survey - as part of our process, please take this short survey (5-12 minutes to complete) on a computer, tablet, or laptop NOT a smart phone. It does not always function properly on smart phones and is difficult to see. Also, please take the survey in your native/first language (there are multiple choices besides English in the drop down menu if needed).
• Online application
• Resume and optional cover letter

Culture Index Survey Link

Thanks again for your interest in Frazer. Should your skills and qualifications meet those of the position, we will contact you further. Please check your email for further application status updates.

We look forward to hearing from you!