Product Specialist (Agriculture) Jobs

Monroe Tractor is on a mission to keep you working. We challenge ourselves to “Solve Problems”, “Embrace Teamwork”, “Work Hard”, and “Always do what’s right”

Since our founding in 1951, the industries we serve have been transformed by the technologies, equipment and capabilities undreamed of decades ago. But the people we serve haven’t changed, and neither have we. We’re still a family owned business, and we’re WBE-certified. With 18 locations throughout New York State and New England, we’re growing and are looking for motivated people to join our team!

As a company we constantly challenge what’s possible, never simply accepting what has always been done, and customer experience is at the forefront of all things that we do. Our backgrounds are diverse, but our team shares a love for construction and agriculture and a desire to advance both industries for generations to come. This role requires high energy, initiative, and deep understanding of the customer journey. To be successful you must have a customer-first approach, thrive in ambiguous and unexpected environments, tackling all challenges with a creative and flexible mindset. We’re looking for someone who loves people and is excited to take every opportunity to over deliver when it comes to delighting and interacting with our Monroe Tractor customers.

As a Product Specialist you will be responsible for driving Agriculture Technology Systems (machine control) sales and providing sales support to our stores in your assigned territory.

Responsibilities

• Be resourceful, explore your curiosity, and ask questions to seek customer centric solutions to problems.
• Provide a world class machine delivery experience and welcome new and existing owners to Monroe Tractor ownership journey.
• Working with Stores and manufacturers to resolve issues that arise with Agriculture Technology Systems
• Connect with our customers on a deeper level, engaging in conversation to better understand who they are as individuals and what their company needs are and how to meet them.
• Support new and existing customers in the wild as a precision product expert.
• Deliver demonstration experiences that are best-in-class, authentic, engaging, educational, and aligned with Monroe Tractor’s core value and culture.
• Coordinating and conducting training sessions on Agriculture Technology Systems for our employees and software training for our customers.

Qualifications

• Ability to clearly communicate objectives, feedback, and manage through influence
• Demonstrated strong negotiation and closing skills
• Excellent organizational skills, effective time management and multi-tasking abilities
• Knowledge of various correction signals used in Agriculture Technology Systems
• Ability to develop strong business relationships
• College degree in Agriculture preferred
• Clean driving record – background and drug testing required
• Strong computer skills including good working knowledge of Microsoft Office
• Ability to effectively and efficiently resolve customer conflicts
• Demonstrated ability to operate in a fast-paced, changing environment
• Demonstrated ability to handle highly confidential and sensitive information
• 2 – 5+ years of work experience in related Agriculture positions preferred

Benefits

• Health and wellness
• Generous Paid time off Policy
• Short/Long Term Disability
• Family owned and operated
• Medical, Dental & Vision Insurance
• Long term job security
• 401K Plan + Match