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Product Researcher Jobs
Company | Wiley |
Address | United States |
Employment type | FULL_TIME |
Salary | |
Category | IT Services and IT Consulting,Book and Periodical Publishing,E-Learning Providers |
Expires | 2023-05-26 |
Posted at | 1 year ago |
Location: Remote, USA
- Use your expertise to recommend and execute appropriate research methodology and cadence.
- Conduct generative and evaluative research to guide product innovation.
- Identify and prioritize high-value improvements, enhancements, or roadblocks to the user experience. Conduct primary and secondary research to understand the competitive landscape and future of the industry.
- Collaborate with internal, cross functional stakeholders to create hypotheses and metrics, set research objectives, and reach unbiased conclusions.
- Gather, analyze, and synthesize feedback from internal and external stakeholders.
- Develop a deep understanding of all customers in our product value chain.
- Create compelling and easy-to-understand debriefs and documentation of your insights.
- Discover patterns and insights through moderated and unmoderated research, including surveys, field studies, and more.
- Work closely with a cross-functional team of product developers, designers, and analysts to create a 360 view of the customer experience.
- Debrief stakeholders at all levels on research plans and findings.
- Manage multiple priorities and shift focus between projects while maintaining attention to detail
- Ability to pivot and thrive in evolving, fast-paced environment
- Self-starter who can dig in even with limited details
- 3+ years of experience conducting primary research, using a variety of methodologies appropriate to objectives
- Excellent critical thinking and analytical skills; intellectual curiosity and objectivity
- Proficiency with a diverse set of research tools; proven ability to learn new tools and applications
- Data visualization skills a plus
- Effective written and verbal communication, storytelling, and presentation skills
- Strong collaboration and teambuilding skills
- Completion of Qualtrics and product research programs preferred
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