Product Manager Jobs

Product Manager
PayTrace - Remote (Work hours reflect Pacific time zone)
The Product Manager is responsible for the creation of business and customer value for PayTrace by moving product development roadmaps and projects into and through the development stage, while maintaining current products. This role will gather feedback from numerous stakeholders at PayTrace and external partners and customers.
The Product Manager organizes and analyzes data to make the best decisions for PayTrace’s products related to prioritization, value, timelines, risk management, and functionality, gaining alignment from stakeholders about these decisions
The Product Manager is able to understand business needs, value, and technical system aspects, .developing processes and owning tools. The Product Manager interfaces with software developers, quality assurance, technical and network engineers on a near constant basis to complete and deliver software development projects, as well as address escalations.
Working with marketing, sales and client services, this role understands the importance of providing space for chaos and how to help bring chaos to a place of true community to uncover the true issue and need.
 
What you'll do:
● Meets product ownership and management characteristics and expectations.
● Stays focused at the current sprint to half year (i.e. ~6 months) level.
● Works with one or more Scrum Teams as the Product Manager/Product Owner, maintaining a close partnership with the Scrum Master(s).
● Provides vision and direction to the Agile development team and stakeholders throughout the project and creates requirements in the form of Epics, Themes and Stories.
● Assesses value, develops use cases, and prioritizes stories, epics and themes to ensure work.
focuses on those with maximum value that are aligned with product strategy and strategic goals.
● Balances decision making around economics of product features in support of planned product outcomes and strategic goals.
● Responsible for gathering “voice of the customer” for a project from internal and external stakeholders and making visible to the development team.
● Responsible for story and backlog prioritization and sprint planning.
● Responsible for breaking larger project goals into vertical slices and prioritizing those slices based on value.
● Responsible for visibility of product feature development and progress – ensuring visibility to management and providing data and recommendations for “keep going/stop/pivot” decisions.
● Owns the backlog and roadmap for given product focus area.
● Is available as a full-time Scrum Team member.
● Ensures software development team is clear on relative value and prioritization of all backlog items accepted into a Sprint backlog providing data for these decisions.
● Collaborates with appropriate stakeholders to understand all aspects of value, and communicates and represents these effectively on the scrum team.
● Understand the concept of “last responsible moment” (aka “just-in-time”) planning to avoid wasted early detail planning, or last minute failures to provide sufficient detail to software development team.
● Ensures all user stories meet the team’s “Definition of Ready” before asking team to commit and all completed product backlog increments (PBIs) meet “Definition of Done” before accepting them as “done”.
● Works collaboratively with other Product Managers and Management to identify, build, execute and improve Product Manager practices within PayTrace.
 
What we need from you:
 
●  High school diploma with Bachelor’s (BA or BS) or equivalent experience.
● Two years previous experience as a Product Manager, Product Engineer, Product Analyst, or similar role.
● Product Owner Certification Preferred
● Demonstrated appetite for learning and growing, particularly around PayTrace’s common language, tools, and products.
● Solid Agile Experience.
● Passionate about gaining alignment while pursuing true community.
● Understanding of technology; Language and Applications.
● Able to understand the three aspects that make up the PayTrace product and how they support each other: 1) authorization/settlement, 2) new product development, and 3) system support and maintenance.
● Skilled at writing business requirements with proven ability to define a set of requirements that pinpoint business challenges and identify technical and business changes required to address them.
● Proven ability to identify scope and break larger scopes into smaller MVP and enhancement layer slices.
● Ability to own a roadmap in your focus area that takes into account data, strategic direction, risk, and technical needs.
● Ability to help and support the team to break down work into small manageable pieces.
● Ability to communicate clearly and concisely across technology and the business teams.
● Ability to prioritize competing tasks and bandwidth in a fast-paced dynamic environment.
● Strong communication skills to customers and colleagues including conveying complicated or highly technical thoughts, expectations, ideas and intent effectively and concisely.
● Customer focused by understanding the customer’s business objectives and meeting or exceeding customer expectations for service.
● Proactive self-starter and Innovative thinker.
Travel: Up to 20% with periodic trips to the PayTrace Spokane, WA office and conferences.
Who we are:
For nearly two decades, PayTrace has helped merchants find opportunities and qualify for interchange optimization. We’re the B2B payment experts, helping merchants build better, more reliable payment solutions with a deep roster of ISV partners, more than 300 reselling partners, and a 5-star client service team.
North American Bancard helps businesses prosper through smarter commerce for all and we're committed to building the next generation of payment technologies and experiences. More than 250,000 satisfied merchants trust us to process more than $34 billion worth of transactions every single year. Propelled by cutting-edge technology, user-friendly products and features, and the best customer service in the business, we continue to innovate to satisfy our clients and their customers.
At North American Bancard, we celebrate diversity and create an inclusive environment for everyone. We are an equal opportunity employer.