Product Manager - Fintech Payments

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

The company
At Bento (which is now a part of the U.S. Bank family), we believe there’s a better way for businesses to manage and control expenses. We genuinely care about people in everything we do, and we are dedicated to building the best possible products and experiences at every touchpoint for our customers.
If you are a senior product manager who thrives in a fast-growing environment, we’d love to talk to you. At Bento, everyone is responsible for shaping the next stage of evolution in payments and financial services. Join us to learn and grow together and make a real difference.
Key responsibilities:

• Partner with internal teams and develop robust customer-centric solutions to solve pain-points
• Work closely with engineering, design, operations, sales, marketing, and customer success to translate feature into stories for implementation
• Create detailed product specifications
• Be a champion of intuitive and easy-to-use user experience
• Design, ideate, and identify features and products that will drive revenue growth and inform roadmap prioritization
• Follow the product development from ideation through release including managing pre-release activities with testing, validation, internal education, and demos
• Conduct quantitative and qualitative research to support product features
• Define use cases, target customer segments, personas, and messaging
• Team up with internal and external stakeholders to solve complex customer needs with clear solutions, features, and products
• Analyze customer feedback and provide roadmap recommendations
• Develop and maintain a prioritized backlog based on business value, customer feedback, and company strategy
• Be informed of the competitive landscape, new technologies, and trends
• Build data-driven roadmaps that align with long-term strategic goals and objectives

Basic Qualifications:

• Typically three to five years of relevant experience
• Bachelor's degree, or equivalent work experience

Skills & competencies required:

• Bachelor’s degree in Business, Finance or Computer Science preferred, or equivalent work experience
• 3 or more years of experience as a product owner or business analyst in software as a service or web and mobile applications
• 5 or more years of professional experience

Preferred experience:

• Performance-oriented and passionate about FinTech’s
• Knowledge of payment services
• Analytical and problem-solving skills
• Experience in payments
• Excellent organizational and time management skills
• Promoter of Agile methodologies
• Ability to work with cross-functional teams
• Excellent verbal and written communication skills with ability to convert technical concepts into non technical stories
• Creative and strategic thinker

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Learn how the way we work at U.S. Bank drives meaningful relationships with our customers and collaboration across the company.
Benefits:
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Up to 11 paid holiday opportunities
• Short-term and long-term disability
• Healthcare (medical, dental, vision)
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
• 401(k) and employer-funded retirement plan
• Pregnancy disability and parental leave
• Adoption assistance
• Basic term and optional term life insurance
• Paid vacation (from two to five weeks depending on salary grade and tenure)

EEO is the Law
U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, US Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401k contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $111,010.00 - $130,600.00 - $143,660.00
U.S. Bank will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance.