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Product Designer- Ui/Ux, Research
Company | COPELAND |
Address | Kennesaw, GA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Climate Technology Product Manufacturing |
Expires | 2023-08-15 |
Posted at | 9 months ago |
Copeland delivers high impact solutions to the Healthcare and Life Science industries. Pharmaceutical efficacy and potency rely upon being kept at precise, cold temperatures through the supply chain. Our market-leading technologies are used to monitor factors like temperature and humidity, generating real-time data and enabling experts to take fast action when deviations that can impact quality and efficacy are detected. Our team’s primary mission each day is to 1) efficiently keep pharmaceuticals safe, 2) track each step, 3) stay compliant with regulations and 4) make it easy for our customers. We believe if we do these things, and do them well, we will help bring about the future we want to see.
- Create sketches, designs, wireframes and prototypes that address end-user and customer needs (this is not pixel perfect in product discovery)
- Identify key experience metrics to baseline, monitor and measure
- Identify areas that improve product KPIs that ladder up to business objectives
- Create designs appropriate for iOS and Android, understands the platform capabilities
- Design experiments
- Design assets for execution
- Develop production-quality assets for web and mobile teams (this includes verbiage)
- Customer and product discovery
- Define user personas, use cases and user requirements
- Develop a deep understanding of customer, the jobs they are trying to accomplish and problems they face
- Help institutionalize UX competencies within the product team
- Visual and user interface (UI) design
- Creation and execution of usability test plans
- Provide continuous and ongoing feedback on features as they are being developed
- Efficiently work with the software development team
- User research
- True voice of the customer, can answer questions on the customer behalf
- Ensure product is easy to use (usability)
- Conduct qualitative and quantitative research (with a strong bias to get out of the building)
- Identify key risks and questions to answer
- Use product analytics to understand behavior, measure progress and prove if ideas work
- Determine how features function within the multiple user touch points
- Perform a task flow analysis
- Interaction design
- Translate customer needs into product designs
- Benchmark competition to include 1) how well product is performing and 2) how features are brought to life
- Create and maintain a design pattern / design system library
- Translate concepts into user flows, wireframes, mockups and prototypes that lead to intuitive user experiences (this includes verbiage)
- Effectively communicate the “why” on the design to help team understand rationale
- Define how users move through a product or application
- Has a command of User Centered Design and Design Thinking
- Knows the techniques of MVP test and customer discovery (aka. Lean Startup)
- Experience working with an agile software development team
- Expertise in standard UX software such as Figma, Sketch, OmniGraffle, Axure, InVision, UXPin, Balsamiq, Framer, and the like is a must.
- Expertise in Lean UX / product discovery and has ability to structure a testing plan to validate/invalidate assumptions from insight to launch
- Has worked on a product team to develop and ship a new product.
- Expertise in tools for building conceptual product models, wireframes and interactive low-fidelity product prototypes to communicate product vision
- Associates Degree and 2-3 years of related experience, or equivalent combination of education and years of experience
- Knowledge of Design Tools & Languages: Adobe Creative Cloud (Illustrator), Origami, InVision, HTML, CSS
- Experience in consumer facing businesses, technology start-ups is a bonus.
- Has shipped production mobile applications for iOS and Android.
- Experience developing software in any language; not production code but enough to hack a working prototype together.
- Has worked in a leadership role on a product team to develop and ship a new product.
- Has strong interest in consumer IoT devices and related technology.
- Has shipped multiple products. IoT products is a bonus.
- A solid grasp of planning and conducting user research, user testing, A/B testing, rapid prototyping, heuristic analysis and usability.
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