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Principal Associate - Ux/Ui Designer
Company | Capital One |
Address | McLean, VA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Financial Services |
Expires | 2023-10-11 |
Posted at | 7 months ago |
Center 1 (19052), United States of America, McLean, VirginiaPrincipal Associate - UX/UI Designer
- Proactively offers recommendation and solutions by championing prioritization of design centered product enhancements grounded in research and analysis
- Embracing and advocating for an experience mindset - this is as important to the work as the results
- Collaborating with technology, product, and business teams to uncover customer and business needs, then translating them into engaging, simple, and intuitive design solutions and understandable concepts that evolve and enhance the product interface and experience
- Supporting design-led workshops to engage and build alignment across different partners and teams
- Connecting with design community peers in service of learning, sharing, and teaching
- Working with partners and teams across various geographies
- Advocating for the customer through human centered design methods, including: discovery, research, ideation, whiteboard sessions, and user testing
- Participate in end-to-end product design by:
- Supporting early product definition by working with partners to participate in discovery sessions that uncover customer pain points and opportunities
- Creating process and user flows, wireframes, journey maps, and interaction models, resulting in low to high fidelity prototypes
- Supporting effective storytelling and presentation of visual concepts to various stakeholders
- Framing problems, determining insights, and defining visual designs to serve customer needs
- Designing within existing - and creating new - standards to contribute to our internal design system, best practices, and guidelines
- Demonstrating familiarity with design tools to deliver concepts and enable successful collaboration across teams
- Working with researchers and service designers to understand customer needs and define opportunities through usability and empathy studies
- Creating high fidelity design assets for acceptance, development, and delivery to market in partnership with technology colleagues
- At least 4 years of experience with UX and UI design
- Familiarity with working and contributing to and established design system
- Comfortable working with Product, Tech, Business, and Data partners
- Experience designing for technical ecosystems, internal platforms, and/or associate experiences
- Familiarity with design and prototyping tools, such as: Figma, Sketch, and/or Adobe Product Suite
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