Practice Manager Jobs

The Practice Manager functions as the Practice Manager of the School of Dentistry's Faculty Group Dental Practice (FGDP), has responsibility for the day-to-day operations, to ensure the effective administrative management of patient care activities for a practice that bills over $5M in patient revenue annually. The position reports to the Clinic Director of the FGDP, who in turn reports to the Associate Dean for Strategic Initiatives and Operations. The FGDP is the offsite private dental practice for School of Dentistry faculty practitioners. FGDP provides patient care for 3,500+ active patients, with over 25 faculty practitioners. The Practice Manager advises the FGDP Director and FGDP Committee (which also serves as an advisory role to the FGDP Director) which meets on a regular basis to review FGDP policies and procedures. The Practice Manager also provides accurate and timely information necessary for operational decisions. This includes, but is not limited to patient billing and insurance collections, payer mix, operational expenses, payments for services and supplies, provider chair occupancy, extraction of data and reports from the dental management software, schedules of front desk employees, dental assistants and dental assistants to work with dental practitioners. The Practice Manager supervises the front office staff (clinic assistants, insurance assistant, accounts payable assistant), back office staff (dental hygienists, registered dental assistants, laboratory personnel), approving vacation requests, giving annual performance evaluations (with input from colleagues, the FGDP Director and faculty practitioners), and providing progressive discipline (in conjunction with the FGDP Director and the School of Dentistry's Human Resources Manager) when necessary. Working with the FGDP Director, the practice manager will make and implement decisions on staffing needs and skillsets needed for current staff and new hires. The Practice Manager is expected to understand and support the administrative duties of their direct reports to properly measure success and assist with those responsibilities in the event of a staff absence or mounting workflow pressures from time to time. The Practice Manager ensures that all dental operatories are fully functional and optimized to their present full potential while planning for their future potential. The Practice Manager ensures that necessary repairs are made and suggests improvements to the utilization of the practice; additional responsibilities includes security of the facility and safety training when necessary and appropriate. The Practice Manager is expected to be a working manager and onsite daily. The Practice Manager is responsible for organizing; planning, staffing, supervising and financial analysis including budget projections, fiscal analysis and ensuring faculty practitioners receive patient income in a timely manner (working with the School of Dentistry's Academic Personnel Manager). The Practice Manager is expected to oversee or perform daily deposits - submitting accurate and detailed daily reports to the School of Dentistry and the campus General Accounting Office; ensure that FGDP is meeting established University policies and procedures regarding cashiering functions; manage patient billing functions ensuring that all regulatory procedures are correctly fulfilled; function as a preparer and reviewer for online functions such as PAC and Tofu's.
Percentage of Time:
100
Shift Start:
8:00 am
Shift End:
5:00 pm
Qualifications for Position
24
Records
Qualifications
Required/Preferred
Demonstrated skill in the administrative and facilities management of a medical or dental patient care clinic.
Required
Demonstrated skill in personnel supervision including selection, training, delegation of responsibility, development of job standards, performance evaluation, discipline and resolution of employee relations issues.
Required
Working knowledge of current dental terminology, materials, equipment and procedures related to dentistry. Working knowledge of principles of 4-handed dentistry.
Preferred
Working knowledge and ability of expanded functions (registered dental assistant) as allowed by the California State Law.
Preferred
Working knowledge of principles of asepsis, sterilization procedures and infection control.
Preferred
Demonstrated detailed knowledge of accounting principles and procedures as applied to patient care charges and the UC system.
Preferred
Demonstrated skill in financial analysis to monitor and project fiscal performance, to develop and manage complex budgets, and to prepare and explain complex financial reports.
Required
Knowledge of dental management computerized software such as Dentrix. Demonstrated computer skills to effectively utilize software programs such as Excel, Word, and Access to create accurate and timely financial reports and correspondence.
Required
Skill in performing a number of dissimilar functions and flexibility in altering daily task performance depending upon workload.
Required
Demonstrated skill in directing the activities of a multi-function area by determining priorities, delegating responsibilities and resolving conflicts.
Required
Demonstrated English verbal communication skills clearly convey complex problems and proposals and give group presentations.
Required
Demonstrated skill in developing and utilizing computer spreadsheet, database and word processing applications for the maintenance of administrative and patient care records, the analysis of fiscal date and preparation of accurate timely reports.
Required
Demonstrated skill in producing clear, concise written policies and procedures concerning the patient care activities of a private dental practice.
Required
Skill in collaborating and negotiating with others to exchange ideas and information, formulate plans, policies or procedures, in order to arrive jointly at decisions, conclusions and/or solutions.
Required
Demonstrated skill to determine what information is confidential and to protect the confidentiality of the information.
Required
Demonstrated skill in analyzing information, problems, situations, practices and procedures to: define the problem or objective; identity patterns, tendencies, and relationships; formulate logical and objective conclusions; recognize alternatives and their implications; recommend courses of action.
Required
General knowledge of management principles and their applications to analyze, develop and implement systems to improve administrative effectiveness.
Required
Demonstrated ability to function effectively as part of an administrative team and to interact effectively and diplomatically with other departments, staff, colleagues, faculty, administrators, patients, etc.
Required
Demonstrated ability to write concise, accurate and grammatically correct analytical reports, policies and procedures, and business correspondence in English.
Required
Working knowledge of business (financial and personnel) practices in an academic patient care setting.
Required
Demonstrated knowledge of University online financial and purchasing functions including but not limited to QDB, PAC, and TOF to successfully and accurately review these transactions, or functions as a preparer whenever necessary.
Preferred
Demonstrated knowledge of established University policies and procedures regarding cashiering, patient accounts, daily deposits.
Preferred
Ability to discuss and monitor work with facilities personnel regarding equipment, and facilities upkeep.
Preferred
Demonstrated experience with the University's Risk Management policies and procedures regarding patient claims.
Preferred
Additional Posting Information
Bargaining Unit:
99-Policy Covered
Application Deadline:
08-31-2023
External Posting Date: