Practice Administrator Jobs

Position Summary:

The WPHPA Practice Administrator supports and is responsible for the daily administrative operations of a multi-physician, single/multiple department (s) within White Plains Hospital Physician Associates. Coordinates administrative functions, plans and supports development of the department (s) and all related areas. Manages all non-clinical personnel, maintains accurate and current files on all department budgets, capital equipment requests and programs related to operational issues. Supports Revenue Cycle functions, Quality and Service Excellence initiatives.

Essential Functions and Responsibilities Includes the Following:

1. Understands and adheres to the WPH Performance Standards, Policies and Behaviors.

2. Management of daily operations & fiscal aspects of the department (s), make operational/administrative decisions.

3. Demonstrates ability to manage Department/Division in a fiscally responsible manner:

4. Manages daily operations and all personnel in the division and all related areas, including staff training & education.

5. Coordinates and oversees the resources of multiple administrative disciplines/functions.

6. Identify revenue cycle best practices and supports implementation within the department (s).

7. Develop policies and procedures to improve staff performance and operational efficiency

8. Collaborate and interface with other WPH hospital departments for marketing, communications, compliance, quality, patient satisfaction, etc.

9. Support customer service initiatives as well as interact with patients or others on customer service issues.

10. Performs all other related duties as assigned.

Education & Experience Requirements

Undergraduate degree (required) with relevant 5+ years’ experience, Master’s degree in related field preferred. Previous experience in hospital based ambulatory setting required Basic medical terminology, Electronic Scheduling and Electronic Medical Record experience required.

Core Competencies

• Ability to deal professionally and efficiently with all levels of management and external constituencies
• Ability to work independently and collaboratively
• Exhibit courteous, cooperative and professional attitude at all times
• Flexible, organized and able to set priorities
• Excellent telephone manners and communication skills
• Maintains composure under stress
• Self-starter, self-motivated and ability to work without supervision
• Demonstrates team work and adaptability
• Ability to communicate effectively both verbal and written
• Ability to multitask

Physical/Mental Demands/Requirements & Work Environment • Ability to perform computer work for extensive periods of time • Occasionally move and/or transport of 15 to 20 pounds • Requires movement about the department frequently throughout the day • Ability to remain in stationary position for extended periods of time • May be exposed to chemicals necessary to perform required tasks. Any hazardous chemicals the employee may be exposed to are listed in the hospital’s SDS (Safety Data Sheet) data base and may be accessed through the hospital’s Intranet site (Employee Tools/SDS Access). A copy of the SDS data base can also be found at the hospital switchboard, saved on a disc.

Primary Population Served Check appropriate box(s) below: Neonatal (birth – 28 days) Patients with exceptional communication needs Infant (29 days – less than 1 year) Patients with developmental delays Pediatric (1 – 12 years) Patients at end of life Adolescent (13 – 17 years) Patients under isolation precautions Adult (18 – 64 years) Patients with cultural needs Geriatric (> 65 years) All populations Bariatric Patients with weight related comorbidities Non-patient care population

The responsibilities and tasks outlined in this job description are not exhaustive and may change as determined by the needs of White Plains Hospital.

Location: White Plains Hospital · Radiation Therapy
Schedule: Full Time, Day, M-F, 9am-5pm