Pqa Data Analyst 1 Jobs

Life at Nissan encompasses everything that inspires both the quality of our vehicles and the quality of our people. Company-wide, you'll find fast learners and self-starting engines as well as people who are quick to embrace change and take an idea into overdrive. At Nissan, minds race. Imagination gets a green light. Each opportunity is the fuel that drives an idea from inspiration to real-life.

Job Summary

This position is responsible for ongoing analysis and reporting of warranty claim activity for the Product Quality Assurance department and NNA-S. This involves evaluating, reporting, tracking, and monitoring claim incident rates and trends. Contributes to building value, profitable growth, and customer trust within the brand.

Job Function

The following job function statements describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. The job function statements reflect expectations of the fully trained, proficient incumbent who meets all performance criteria

• Become subject matter expert on our internal quality system, INSPECT. Be able to make running changes, manage projects with vendor, etc. Prioritize plant focus of warranty claims by claim count and IQS severity (JD Powers, Consumer Reports, etc.) for Warranty engineering team and manufacturing. Help run tracking lists for Domestic and/or Export market teams. Track containment effectiveness through internal and external metric evaluation.
• Support specialists and analysts within PQA. Kaizen warranty processes to increase efficiency and throughput.
• Must be a self-starter and willing to work under the pressure of deadlines and urgent data requests.
• Track the resolution progress or each warranty claim from claim submission to containment to countermeasure and validation. Help document performance to key targets.
• Prepare Monthly Quality Reports for site and regional meetings.
• Be willing to learn internal plant KPIs such as STR, DPHU, and AVES. Create correlation studies between internal and external KPIs.
• Develop ability to help identify emerging warranty issues that need immediate containment through the use of the Progress Management Tool (PMT).
• Be able to work within warranty databases and make minor changes.
• Help summarize cases for warranty exclusions to reduce the NNA warranty incident rate for non-valid claims.

Minimum Qualifications

The following qualification statements reflect the minimum skills and abilities required of the qualified applicant.

Job Knowledge and Skill:

Effective oral and written communication, problem solving, analytical techniques and interpersonal skills required. Some working understanding automotive claims, policies and procedures, dealership operations and regional functions is desirable but not necessary. Ability to adapt to changing priorities and the ability to work independently with minimal supervision.

• Experience:

Some experience relating to data and/or statistical analysis is preferred. Project management skills preferred. Ability to adapt to changing priorities and the ability to work with minimal supervision.

• Education:

Four-year degree in related area or equivalent is preferred. (Two years applicable experience will equal one year of college in lieu of degree).

• Computer Skills:

Working knowledge of Microsoft Office applications - Access, Excel, Word and Powerpoint. Additional PC or mainframe applications to produce non-standard, creative products. Working knowledge of programming languages such as SQL and VBA are preferred.

Physical Requirements

The physical requirements described below are representative of those an employee must normally meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable otherwise qualified individuals with disabilities to perform the essential job functions.

Travel:

No travel required.

Work schedule:

Must be available to work day shift with occasional overtime if needed for specific projects or emergency situations.

Nissan is committed to a drug-free workplace. All employment is contingent upon successful completion of a drug screen for roles based in the United States and background screening for all positions.

All of us at Nissan - regardless of functional area or expertise - share a passion to design, manufacture, and sell high-performance vehicles. It is Nissan's policy to provide Equal Employment Opportunity (EEO) to all persons regardless of race, gender, military status, disability, or any other status protected by law. Candidates for this position must be legally authorized to work in the United States and will be required to provide proof of employment eligibility at the time of hire; Nissan uses E-Verify to validate employment eligibility.

**Visa sponsorship is not available at this time.**

NISSAN FOR EVERYONE

People are our most valuable assets, and diversity and inclusion are the key to maximizing the power of each individual member of our team. When everyone belongs, the power of NISSAN is undeniable. Our Corporate Diversity Initiative aims to improve business results by ensuring that our workplace and core businesses meet the unique needs of our employees and customer base.

Nissan is committed to creating a culture where everyone belongs and employees, customers, and partners feel respected, valued, and heard. We have over 10 Business Synergy Teams (BSTs) across the U.S. and Canada that connect employees - with shared characteristics or interests - build allies, and foster a company culture where all employees feel supported and included.

Nissan also values inclusion in all areas of our business as we strive to mirror the diversity of our customer base and the communities where we do business. We are committed to procuring innovative goods and services, retailing our products and communicating from a diverse perspective which will help us continue to offer our customers competitively designed, market-driven products.

Join us as we carry our commitment to diversity and inclusion into the future.

Smyrna Tennessee United States of America